Automotive Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Location

A-Apollo Windows & Doors
Calgary, AB, Canada

Workplace

On site

Job Description

Job Summary

The Automotive Service Advisor acts as the key link between customers and the service department, ensuring exceptional customer experiences from check-in to vehicle delivery. Responsibilities include greeting customers, assessing vehicle needs, preparing repair estimates, and promoting maintenance services. Ideal candidates will have strong communication skills, a sales-oriented mindset, and experience in automotive service environments.

Key Responsibilities

  • Welcome customers promptly and professionally
  • Document customer concerns accurately
  • Recommend maintenance and repair services
  • Prepare detailed service estimates
  • Coordinate repair orders and billing
  • Keep customers informed on repair status
  • Resolve customer complaints efficiently
  • Promote and upsell maintenance services ethically

Qualifications

  • High school diploma; automotive certification preferred
  • Experience in automotive service advising
  • Excellent customer service and communication skills
  • Ability to explain technical information clearly
  • Strong organizational and time-management abilities

Join us to grow your career in a fast-paced, team-focused environment where your contributions directly enhance customer satisfaction and service revenue.

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A-Apollo Windows & Doors

A-Apollo Windows & Doors

🚗Looking for a dynamic role as an Automotive Service Advisor? Join our team to be the vital connection between customers and our service department, delivering excellent service and driving revenue. Enjoy a supportive environment where your communication and sales skills shine while helping customers keep their vehicles in top shape! 🌟

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