Automotive Service Advisor
Expected salary range
$45,760
Location
Workplace
Job Description
About the role
Are you the type of person who can connect with anyone, earn trust quickly, and confidently guide customers through important decisions? We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome objections, and deliver an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and have the drive to maximize every customer interaction, we want to hear from you.
Benefits
- Competitive compensation plan where candidates can expect to earn $45,760 + per year, plus bonus.
- Industry-leading health and dental benefits and employer-matched RRSPs.
- A stable, family-owned business that has been a part of the community for over 30 years.
- Ongoing training and development opportunities.
- Travel reward program so you can travel on us beginning at 5 years of employment.
- Group-wide employee pricing discount program on vehicles and parts, and service.
- Great team atmosphere to excel and grow.
Responsibilities
- Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem.
- Complete walk-around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate.
- Create work orders, describing customer concerns to help technicians diagnose what repairs are needed.
- Maintain customer rapport by explaining estimates and expected return of vehicle.
- Answer questions, address concerns the customer may have and obtain the customer’s approval for estimates.
- Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair.
Requirements
- Previous experience as an automotive Service Advisor or in a similar customer-facing sales role, including providing recommendations for additional purchases, is an asset.
- Automotive experience is considered an asset.
- Exceptional customer service and verbal communication skills to develop relationships and ensure customer loyalty.
- Strong written communication skills to accurately detail customer concerns in each work order.
- The capability of working independently, managing your time and workflow and having the ability to work congenially with other team members.
- Proven time management and organizational skills with the ability to manage multiple demands.
- Valid Driver’s License and the completion of a satisfactory criminal background check.
- Make the most important move of your career and come join our team, which is one of the best in the automotive industry!
Continue your search
Davis
Davis is hiring a Service Advisor to guide customers through vehicle repairs, provide quotes, and keep customers informed about repair status.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service advisor Job in the :sector Sector in Lethbridge
Why This automotive service advisor Position in Lethbridge Stands Out
Discover an automotive job opportunity for a automotive service advisor in Lethbridge, offered by the employer Davis in the :sector sector.
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This specific automotive service advisor role in Lethbridge includes responsibilities defined by Davis. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This automotive service advisor job in Lethbridge is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
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Your profile is highlighted to employers within the :sector industry, increasing your chances of securing a position similar to the one offered by Davis.
About the Current Position at Davis
This automotive service advisor role is part of the :en_department department within the :sector sector in Lethbridge.
The employer Davis is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Lethbridge.
You may also browse similar :sector jobs across the province of Alberta.
Frequently Asked Questions About the automotive service advisor Position in Lethbridge
What is the typical salary for a automotive service advisor in Lethbridge?
Salary for a automotive service advisor position in Lethbridge varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a automotive service advisor role?
Employers generally look for:
- strong knowledge of the :sector industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a automotive service advisor in Lethbridge?
Complete your profile with your experience, certifications, and salary expectations.
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Do automotive service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a automotive service advisor may include customer support, technical coordination, internal communication, and other tasks linked to