Automotive Service Consultant

Job opportunity

Expected salary range

Apply with your own terms

Location

JLR
Richmond Hill, ON, Canada

Workplace

On site

Job Description

About the role

AWIN is seeking an Automotive Service Consultant in Thornhill to manage repair estimates, customer approvals, and service communication.

This Service Consultant supports the Jaguar Land Rover Thornhill service department within AWIN’s luxury dealership network. You will sell and schedule needed service work, review vehicle histories, recommend maintenance, and promote additional services or accessories. Success requires automotive experience, strong customer service, organization, and accurate communication with technicians and managers.

Use automotive advising, estimate communication, and customer service skills to support repairs at AWIN’s Jaguar Land Rover Thornhill dealership.

Responsibilities

  • Review vehicle histories and identify required service work
  • Recommend repairs, maintenance, accessories, and additional services
  • Communicate costs, completion times, delays, and warranty decisions
  • Coordinate technicians and managers for timely repair completion
  • Review repair orders and invoices for accuracy

Requirements

  • College diploma or university degree
  • Automotive industry experience
  • Knowledge of CDK or Reynolds software systems
  • Excellent written and verbal customer service skills
  • Strong attention to detail and organizational ability

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JLR

JLR

AWIN is seeking an Automotive Service Consultant in Thornhill to manage repair estimates, customer approvals, and service communication.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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