Automotive Service Coordinator

Job opportunity

Expected salary range

Apply with your own terms

Location

AutoCanada Inc.
Winnipeg, MB, Canada

Workplace

On site

Job Description

Coordinate automotive service appointments in Winnipeg with St. James Volkswagen, using customer service and call center experience daily.

About the role

As a Service Coordinator, you will become a key customer contact within the AutoCanada dealership network. You will handle inbound and outbound calls, schedule appointments, answer general sales and service inquiries, and connect customers with appropriate departments. The work focuses on clear communication and dealership operations.

Support St. James Volkswagen customers through organized appointment scheduling, responsive communication, and dependable automotive service coordination.

Responsibilities

  • Conduct outbound calls to schedule service appointments
  • Receive incoming customer calls and appointment requests
  • Respond to customer inquiries about sales and service
  • Complete follow-up calls for Service and Sales departments
  • Connect customers with appropriate departments or individuals

Requirements

  • One year of customer service experience
  • One year of call center experience
  • Availability for day and evening hours
  • Automotive field experience is an asset
  • English and French bilingual ability is an asset
AutoCanada Inc.

AutoCanada Inc.

Coordinate service appointments for St. James Volkswagen in Winnipeg, handling customer calls, inquiries, and follow-ups.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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