Automotive Service Shop Lead
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Job Description
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.
About the role
Southside Nissan is currently seeking a dedicated and highly skilled Shop Foreman to join our Service Department. Reporting directly to the Service Manager, this role plays a key leadership function within the service team—guiding technicians, ensuring high-quality repair standards, and supporting operational efficiency.
The Shop Foreman contributes to the strategic success of the department by maintaining strong workflow management, championing safety practices, and fostering a culture of continuous learning and productivity. This is a Commission Based role.
Responsibilities
- Oversee daily technician scheduling to ensure optimal productivity and workflow.
- Conduct quality control inspections on completed repair work.
- Perform test drives with customers as required to validate concerns or confirm repairs.
- Review, document, and track customer comebacks to support continuous improvement.
- Assist with dispatching repair orders and managing work distribution in the shop.
- Support implementation of health and safety procedures, ensuring all team members follow established guidelines.
- Diagnose complex vehicle issues and provide hands‐on support to technicians when necessary.
- Provide coaching, guidance, and training to enhance team capabilities.
- Assist the Service Manager with shop‐related tasks and operational requirements.
- Promote an environment that supports high performance, teamwork, and accountability.
Requirements
- Experience as an automotive technician or in a related supervisory/leadership role.
- Red Seal Certification or equivalent automotive technical qualification (where applicable).
- Strong diagnostic abilities with advanced understanding of vehicle systems.
- Proven leadership skills with the ability to mentor, train, and support a diverse team.
- Excellent organizational and time‐management skills.
- Strong communication abilities, both verbal and written.
- Ability to work effectively in a fast‐paced environment with multiple priorities.
- Commitment to workplace health and safety practices.
- Proficiency with dealership management systems and repair order processes considered an asset.
- Legally entitled to work in Canada.
Benefits
In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:
- Discounted employee vehicle purchase program
- Job-specific coaching & training programs
- Employee wellness & assistance programs
- Employee social events
Build your career with a team that is driven by excellence, integrity and innovation.
Continue your search
Dilawri
Dilawri seeks a skilled Automotive Service Shop Lead to oversee technicians, ensure quality repairs, and promote safety in Richmond, BC.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive service shop lead Job in the :sector Sector in Richmond
Why This automotive service shop lead Position in Richmond Stands Out
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About the Current Position at Dilawri
This automotive service shop lead role is part of the :en_department department within the :sector sector in Richmond.
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Frequently Asked Questions About the automotive service shop lead Position in Richmond
What is the typical salary for a automotive service shop lead in Richmond?
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