Automotive Service Technician

About the role

Drive for Excellence

For over ten years Motion Mazda has provided first-class guest experience in Orangeville. With access to over 180 new and high quality pre-owned vehicles, we are in the top two Mazda certified pre-owned dealerships in Canada. We pride ourselves on our personalized guest service experience with a team that goes the extra mile to provide exceptional care. Motion Mazda is looking for a 310S Licensed Automotive Technician to join their high-volume shop and is offering a Competitive Compensation Package including a flat hourly rate totalling to $70,000 - $120,000 per year, a lucrative production bonus, a tool and boot allowance and a $5,000 signing bonus paid out after three and six months of employment. Please note that we are also open to a 4th year 310S Apprentice who is ready or close to ready to writing their exam; only licensed 310S Technicians will be eligible for the signing bonus.

Performance Auto Group is an automotive group whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience: Every customer is entitled to a great experience.
• Integrity: We are honest and transparent in our actions.
• Diversity: We are stronger through the inclusion of people, brands and ideas.
• Innovation: We passionately embrace opportunities for new and continuous improvements.
• Empowerment: We encourage and support our people in taking initiative.
• Giving Back: We positively impact the communities in which we live, work and raise families.

This is a full-time, permanent position. The expected flat hourly rate is $30.00 - $35.00 per hour under the skilled trades flat-rate (piece work) compensation plan. Expected annual earnings are $70,000 - $120,000 per year, based on historical earnings at this location and typical productivity; actual earnings vary based on individual output and service department repair order volumes.

Performance Auto Group is an automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Responsibilities

• Project a positive attitude for the benefit of customers and junior employees.
• Retrieve repair orders from dispatch on a timely basis.
• Obtain parts from the Parts Department as required.
• Utilize the repair order punch clock appropriately, punching onto a specific line when starting a task and punching off when the task is complete.
• Perform vehicle road tests as required.
• Address all customer concerns using the Three C’s method: Complaint, Cause, Correction.
• Examine all vehicles to determine if additional safety or service work is required.
• Prepare a complete report on the back of the repair order.
• Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and Employer policies as a guide.
• Acquire prices of vehicle parts and note availability for each recommendation.
• Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
• Prepare all parts ordered when authorization is received, unless specifically told otherwise.
• Save and tag parts if the job is under warranty or insurance, or if requested by the customer.
• Perform vehicle road tests after service any time a wheel is removed, or any time a repair that might affect drivability is performed (e.g. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
• Evaluate all work performed to ensure it is thorough, accurate, and completed in a timely fashion.
• Supervise work of all Service Apprentice Technicians or students; report immediately any deficiencies to the Service Manager.
• Attend factory-sponsored training classes as scheduled by management.
• Attend dealer-specified training courses as scheduled by management.
• Maintain a high degree of concentration to prevent “comebacks”.
• Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
• Remain current on all factory technical bulletins.
• Acquire an understanding of all current and emerging technologies as they apply to automobile service.
• Prioritize maintaining the cleanliness of the shop area at all times.
• Clean the bay and bench at the end of each shift.
• Dispose of garbage, recycling, etc., as required.
• Execute tasks and work with minimal supervision.
• Work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Perform other duties as required by management.

Requirements

• High School Diploma or GED is required.
• Automotive Service Technician, fully licensed (310S or higher).
• 3-5 years experience with automotive mechanical operations.
• Must have a valid Ontario Driver's License and good driving record.
• Demonstrated willingness to learn and succeed.
• Must be team oriented, hardworking with a positive attitude.
• Work effectively without supervision.
• Proven knowledge and experience with automotive mechanical operations.
• Work well under pressure in a fast-paced environment.
• Must be reliable and able to work productively.
• Ability to read and comprehend instructions and information.
• Personable, reliable, courteous.
• Works well in a fast paced environment.
• Demonstrate willingness to learn and succeed.
• Must be team oriented, and hardworking with a positive attitude.
• Excellent diagnostic and electrical skills.
• Ability to lift and move heavy items (50-75 lbs).

Benefits

• Excellent management support and guidance.
• Opportunities through our Internal career mobility program.
• Access to health, dental and vision insurance.
• Tool and Boot Allowance.
• Competitive Production Bonus.
• Disability, critical illness and life insurance for the unexpected.
• Our Employee Assistance Plan (EAP) for you and your family's wellness.
• Discount on vehicles, service and parts for you and your family.
• Discounts to retailers and service providers across the country.
• Free and engaging employee events.
• The company says it loves giving back to its communities.