Automotive Service Technician

Automotive Service Technician – Pfaff Subaru, Guelph, ON N1K 0A4

We are looking for an Automotive Service Technician to join our team at Pfaff Subaru in Guelph! Our dealership has been recognized by Automotive News Canada as a Best Dealership to Work for FOUR consecutive years in a row. This reflects our strong culture and leadership.

About the role

• Vacancy: This is an additional role.
• Reports To: Service Manager.
• Location: Onsite in Guelph, Ontario.
• Schedule: Times vary, 8 hour shifts full-time.
• We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success.
• We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.

Responsibilities

• Perform repairs on vehicles as assigned.
• Perform vehicle inspections and assessments including diagnosis issues.
• Document all work performed to Manufacturer standards and/or recommended on the repair order.
• Road tests vehicles as required.
• Handle customer complaints immediately and according to dealership policy.
• Attend all training courses as requested by service management.
• Assist in training and supervising apprentice technicians.
• Shuttles vehicles into and out of service area.
• Maintain a positive working relationship with team members and management in a team environment.
• Set-up and organizes individual work area with designated supplies, forms and resource materials while maintaining cleanliness.

Requirements

• Licensed 310S Technician Journeyperson
• Maintain all relevant licenses and qualifications
• Strong diagnostic skills and commitment to quality
• A team-first mindset and customer-focused approach
• Thorough knowledge of mechanical repairs and procedures.
• Drive manual transmission
• Knowledge of Provincial Safety Standards
• Valid Ontario Driver’s License and clean drivers abstract.

Benefits

Why Join Our Team as an Automotive Technician?

• No flat rate. Enjoy stable and predictable pay so you can focus on quality, not chasing hours.
• High earning potential, you will always have enough jobs to stay productive and maximize your earnings.
• Proficiency bonuses that reward your efficiency and expertise.
• Consistently recognized as a Best Dealership to Work For
• Top-tier training and equipment, including factory training and well-organized bays.
• A technician-focused culture that is collaborative, transparent, and built around long-term success.

Total Rewards

Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Disability Coverage
• Life Insurance
• RRSP Plans
• Employee Stock Purchase Plan
• Professional Development & Growth Opportunities
• Vehicle Purchase Discounts
• Employee Assistance & Wellness Programs

Compensation Range: $33.50-$36.50/hour plus proficiency bonus.