Automotive Service Technician

The Jim Pattison Auto Group is seeking a skilled, motivated, and experienced Automotive Service Technician to join the team at Jim Pattison Volvo Cars North Vancouver. As a Service Technician, you will perform a wide range of vehicle maintenance, inspections, diagnostics, and repairs. You will work with a professional team and have access to the tools, technology, and resources needed to deliver quality workmanship and dependable results.

The team is looking for a technician who takes pride in their work, has strong attention to detail, and is committed to completing every job safely, accurately, and efficiently. Your technical knowledge and dedication to quality will be an important part of delivering an exceptional ownership experience for customers.

About the role

Pay Range: $44.00–$51.00 per hour flat rate, depending on OEM training, with earning potential of $60.00 per hour based on productivity and proficiency.

A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is the priority, and it is accomplished through the strength of the employees.

Responsibilities

• Diagnose, repair, and maintain vehicles in accordance with manufacturer and dealership standards.
• Perform thorough vehicle inspections with accurate documentation and measurements.
• Identify mechanical and electrical issues, recommend solutions, and communicate findings clearly to the Service team.
• Partner with Service Advisors to provide updates on repair timelines or recommend additional safety work.
• Conduct road tests and pre-delivery inspections on new inventory to ensure every vehicle leaving the shop is in top condition.
• Coordinate with the Parts Department to source what you need and manage warranty labeling.
• Assist fellow technicians when needed to maintain overall shop productivity.
• Maintain a clean, safe, and organized work environment at all times.
• Follow all company policies, procedures, and safety standards.
• Ensure a high degree of confidentiality with company and customer information.
• Participate in maintaining a supportive and engaging working environment.

Requirements

• Automotive Service Technician Red Seal Certification or currently in the process of challenging it.
• Prior dealership experience is highly preferred.
• Previous experience as an automotive technician is required.
• A valid BC Driver's license is required, including a satisfactory Driver's Abstract.
• Able to operate both manual and automatic transmission vehicles.
• Strong diagnostic and troubleshooting skills, with a keen attention to detail.
• Detail oriented, with the ability to multi-task and prioritize responsibilities.
• Ability to remain calm and focused in a fast-paced environment.
• Ability to work effectively both independently and as part of a team.
• Reliable, punctual, and dependable.
• Ability to work the physical requirements of a service technician role.
• Ability to regularly lift up to 60 pounds.
• Ability to stand for extended periods of time.
• High level of mobility, dexterity, endurance, and sensory awareness.
• Ability to work in an automotive shop environment:
  • Indoor automotive shop with multiple service bays.
  • Exposure to noise (engines, air tools), fumes (exhaust, solvents), and dust.
  • Work performed around moving vehicles, hoists, and heavy equipment.
  • Temperature can vary (shops may be cooler in winter, warmer in summer despite heating/ventilation).

Benefits

• Competitive wages and guaranteed hours.
• Comprehensive benefits package, including health, dental, and insurance.
• Unlimited opportunities for advancement, growth, and development.
• Manufacturer led training opportunities.
• Access to exclusive corporate discount programs.
• Recognition and rewards programs.
• A great team atmosphere and a positive, supportive working environment.