Automotive Technical Specialist, Claim Resolutions - Hybrid

Job opportunity

Expected salary range

$33

Job status

Full-time

Location

OPENLANE
Orangeville, ON, Canada

Workplace

On site

Job Description

About the Role

Join OPENLANE as an Automotive Technical Specialist for our Claim Resolutions team! This hybrid role blends hands-on automotive diagnostics with innovative dispute resolution. Use your strong automotive experience (2+ years) to investigate and resolve claims based on vehicle conditions, working as a technical expert to ensure fair resolutions.

Why You'll Love It Here

  • Competitive pay with medical, dental, vision, and employer HSA contributions
  • Immediately vested 401K or RRSP with company match
  • Paid vacation, sick leave, maternity/paternity leave, and more
  • Employee assistance programs and volunteer service days
  • Tuition reimbursement and skill-building opportunities
  • Inclusive culture promoting internal advancement and diverse career paths

What You'll Do

  • Verify vehicle conditions using diagnostic and inspection data
  • Investigate and resolve customer claims with clear communication
  • Educate customers and teams on vehicle condition and arbitration
  • Collaborate across teams to enhance policies and customer satisfaction
  • Stay informed on arbitration policies and regional legislation

What We're Looking For

  • Minimum 2 years hands-on experience in automotive roles like technician or damage estimator
  • Exceptional customer service and communication skills
  • Strong conflict resolution, negotiation, and teamwork abilities
  • Proficiency with CRM software
  • Bilingual in English and French is a plus

Seize this opportunity to leverage your automotive expertise in a dynamic, tech-forward company committed to innovation and fairness.

Share this job

OPENLANE

OPENLANE

🚗 Love cars and solving problems? Join OPENLANE as an Automotive Technical Specialist! With competitive pay, great benefits, and a collaborative environment, you'll turn your hands-on automotive skills into impactful claim resolutions. Hybrid work and career growth await you! 🌟🔧

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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