Automotive Technical Specialist, Claim Resolutions - Hybrid
Expected salary range
$33
Job status
Location
Workplace
Job Description
Who We Are
OPENLANE simplifies wholesale for better success, offering an advanced digital marketplace, data-driven insights, and innovation. We value driven waybuilders, curiosity, smart risk-taking, and fearless ownership.
What We Offer
- Competitive pay
- Medical, dental, vision benefits with employer contributions (US)
- 401K or RRSP with company match
- Paid leave and disability coverage
- Employee assistance and volunteer days
- Tuition reimbursement
- Career growth in a global, publicly traded company
Role Overview
We seek a skilled Automotive Technical Specialist with 2+ years hands-on automotive experience to join our Claim Resolutions team. You'll leverage your technical diagnostics expertise to resolve claims and disputes with fairness and precision, serving as a neutral expert and communicator between customers and the company.
You Are
- Technically proficient with sharp attention to detail
- Customer-focused communicator
- Analytical and fair-minded
Responsibilities
- Verify and analyze vehicle condition data
- Investigate and resolve arbitration claims
- Educate customers and collaborate with cross-functional teams
- Stay updated on arbitration policies
Requirements
- Minimum 2 years automotive industry experience
- Strong customer service and communication skills
- Conflict resolution and CRM proficiency
Nice to Haves
- Process improvement insights
- Experience with Google Suite and Slack
- Bilingual in English and French
Ready to take on this exciting hybrid role near a Vehicle Logistics Center? Exceptional remote candidates considered. Apply now!
OPENLANE
🚗 Looking for an exciting role as an Automotive Technical Specialist? Join OPENLANE's Claim Resolutions team and leverage your hands-on automotive experience to resolve claims with fairness and technical insight. Enjoy competitive pay, great benefits, career growth, and a collaborative culture in a hybrid-friendly environment. If you have 2+ years in automotive service or appraisal and thrive in customer-focused roles, this is your chance to make an impact! 🌟
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
automotive technical specialist, claim resolutions - hybrid Job in the :sector Sector in Toronto
Why This automotive technical specialist, claim resolutions - hybrid Position in Toronto Stands Out
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About the Current Position at OPENLANE
This automotive technical specialist, claim resolutions - hybrid role is part of the :en_department department within the :sector sector in Toronto.
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