Body-Shop Manager

Chagnon Honda • Granby, Quebec

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Body-Shop Manager

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Chagnon Honda
Granby, QC, Canada

Workplace

On site

Job Description

Chagnon Honda, a dealership established for over 33 years in Granby, near Bromont and Cowansville, is seeking a Body Shop Department Manager.

Job Description As the Body Shop Department Manager, you will oversee all activities of the body shop and repair service. You will ensure the optimization of estimates and repair processes, supervise teams, and provide high-level customer service. You will be responsible for the service's profitability, adherence to quality and safety standards, and talent development within your team.

Responsibilities

  • Define and implement the body shop department strategy in line with the dealership's objectives.
  • Prepare estimates and supervise damage assessments and repairs, ensuring accuracy and promptness of quotes.
  • Supervise the liaison officer and estimator, and coordinate activities among technicians, insurers, and clients.
  • Plan and optimize workflow, manage priorities, and ensure deadlines are met.
  • Monitor performance indicators (productivity, quality, customer satisfaction) and establish improvement plans.
  • Ensure compliance with safety standards, internal procedures, and regulations.
  • Collaborate with other departments (maintenance, detailing, parts) to maximize vehicle value and resale potential.

Candidate Profile

  • Minimum of 5 years of experience managing a body shop service or similar in the automotive industry, ideally at a dealership.
  • Strong experience in damage estimation and relationships with insurers and clients.
  • Excellent leadership, communication, and customer service skills.
  • Analytical skills, problem-solving abilities, and operational decision-making.
  • Proficiency with automotive estimation tools and software and a good knowledge of repair processes.
  • Team spirit, service-oriented mindset, and results-driven approach.

Advantages and Working Conditions

  • Competitive salary
  • Continuing education
  • Disability insurance
  • Employee discounts
  • Free parking
  • Medical and paramedical expense insurance
  • Life insurance
  • Drug insurance
  • Recognition program
  • Reimbursement for training and development activities
  • Training room
  • Travel insurance
  • Work boots
  • Work-life balance

Why Join Chagnon Honda Join a passionate and dynamic team within a recognized dealership committed to excellent customer service. At Chagnon Honda, you will work in an environment that values experience, teamwork, and professional development, while directly contributing to customer satisfaction and trust.

To perform the following tasks

Agenda management
Budget management
Department supervision
Estimate damages
Hiring and staff management
Implementation of strategies
Proceed with insurance claims

Working conditions or benefits

Competitive compensation
Continual training
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Recognition program
Reimbursement of training and development activities
Training room
Travel insurance
Uniform provided
Vision insurance plan
Work and life balance
Work boots

Candidates desired profile for this job

Experience

5 years as Body-Shop Manager

Languages

Spoken languages

French
English

Written languages

French
English

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Audatex - Bodyshop
Progi

Qualities

Leadership
Organized
Team spirit

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Chagnon Honda

Chagnon Honda

Business profile

Why work with us

Be part of the great Chagnon Honda family

Our company values

CUSTOMER SERVICE ORIENTATION TEAMWORK RESPECT TRUSTWORTHY

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