Director / Estimator

CARSTAR Vaudreuil • Vaudreuil-Dorion, Quebec

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Director / Estimator

Job opportunity

Expected salary range

up to $90,000

Job status

Full-time

Location

CARSTAR Vaudreuil
Vaudreuil-Dorion, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 7h30 to 16h30
Tuesday 7h30 to 16h30
Wednesday 7h30 to 16h30
Thursday 7h30 to 16h30
Friday 7h to 13h

Job Description

CARSTAR Vaudreuil, located in Vaudreuil-Dorion, is seeking an experienced Estimator / Manager to lead our estimation and repair coordination department.

Key Responsibilities

  • Establish accurate and competitive estimates for auto repairs using appropriate estimation software (Audatex, Mitchell, CCC, or equivalents) and ensure the accuracy of records.
  • Coordinate interactions between customers, insurance companies, and the shop to provide a smooth and quick customer experience.
  • Manage the workflow of repairs, plan interventions, and ensure compliance with deadlines, quality standards, and safety regulations.
  • Lead and supervise the estimation and shop team, train and guide team members, evaluate performance, and promote professional development.
  • Analyze costs, margins, and parts to optimize the center’s profitability.
  • Maintain a high level of customer service and ensure compliance with insurance policies and company requirements.
  • Participate in selection and negotiation with suppliers and insurance companies to ensure favorable conditions.

Requirements

  • At least 3 years of experience in estimation and management within an auto repair shop.
  • Proficiency in estimation programs (Audatex, Mitchell, CCC, or others) and understanding of insurance processes and record management.
  • Excellent communication, negotiation, and customer service skills; ability to work in a team and lead a team.
  • Analytical mindset, demonstrated organizational skills, and results-oriented.
  • Relevant training (technical in bodywork, auto estimation, operational management, or equivalent); a degree is an advantage.
  • Valid driver’s license; fluency in French required; English is an advantage.

Benefits and Conditions

  • Monday to Friday schedule; the company is closed on weekends.
  • Free on-site parking and nearby public transportation.
  • Competitive salary and benefits package including:
    • Dental insurance
    • Disability insurance
    • Life insurance
    • Medical and paramedical expenses insurance
    • Travel insurance

CARSTAR Vaudreuil offers an stimulating professional environment focused on operational excellence and customer satisfaction within a committed and dedicated team. If you're looking to contribute to a leading auto repair reference while enjoying a stable and advantageous working environment, this position could be yours.

To perform the following tasks

•
Agenda management
•
Budget management
•
Department supervision
•
Estimate damages
•
Hiring and staff management
•
Implementation of strategies
•
Proceed with insurance claims

Working conditions or benefits

•
Business closed on weekends
•
Dental insurance plan
•
Disability insurance
•
Flexible hours
•
Free parking
•
Insurance of medical and paramedical expenses
•
Life insurance plan
•
Medical insurance
•
Public transportation nearby
•
Travel insurance

Candidates desired profile for this job

Experience

•
2 years as Damage Estimator
•
Or 2 years as Director / Estimator

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Softwares

Audatex - Bodyshop
Mitchell On Demand
Progi
Repair Center

Qualities

Efficient
Leadership
Team spirit
CARSTAR Vaudreuil

CARSTAR Vaudreuil

Business profile

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