CRM Project Manager, Automotive

Job opportunity

Expected salary range

Apply with your own terms

Location

AutoTrader.ca
Toronto, ON, Canada

Workplace

On site

Job Description

About the role

Lead automotive CRM projects at Trader, coordinating customer onboarding, database quality assurance, and cross-functional delivery from planning through support.

Reporting to the Operations Manager, the CRM Project Manager plans, implements, and manages CRM projects. You will define customer needs, develop strategies, and coordinate resources. The work involves sales, training, activation, data, and information technology teams. Strong project management, CRM knowledge, communication, and analytical skills support successful delivery.

Apply project management, CRM expertise, and analytical skills to automotive customer onboarding and delivery at Trader.

Responsibilities

  • Plan kickoff and pre-launch meetings for customer onboarding
  • Gather project information and update project cards
  • Coordinate internal requests and training invitations
  • Manage stakeholders, timelines, risks, quality assurance, and testing
  • Inspect delivered configurations and provide post-implementation support

Requirements

  • Experience in the automotive industry and project management
  • Experience in customer support software
  • Fluency in English and French
  • Analytical, organizational, and problem-solving skills
  • Attention to detail and strong customer focus
AutoTrader.ca

AutoTrader.ca

Lead automotive CRM projects at Trader, coordinating customer onboarding, database quality assurance, and cross-functional delivery.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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