Customer Experience Coordinator, Automotive

Job opportunity

Expected salary range

Apply with your own terms

Location

Clutch
Halifax, NS, Canada

Workplace

On site

Job Description

Represent Clutch through exceptional customer service and vehicle inspection in an online automotive retail environment. Work inside Clutch’s facility, meeting customers during pickups and vehicle sales.

As a Customer Experience Coordinator, you become the first Clutch employee many customers meet. You will address needs, resolve issues, and support satisfaction throughout each interaction. The work combines customer-facing service, vehicle assessment, paperwork, and customer tracking.

Bring customer service, vehicle inspection, and documentation skills to Clutch’s customer experience team in automotive retail.

Responsibilities

  • Deliver distinctive experiences inside Clutch’s new facility
  • Address customer needs and resolve service issues
  • Inspect vehicles and identify potential issues
  • Complete paperwork accurately and efficiently
  • Record thorough notes in the customer tracking system

Requirements

  • High school diploma or equivalent
  • At least two years of customer-facing experience
  • Class 5 licence without restrictions
  • Three years of clean driving history without major infractions
  • Legal authorization to work in Canada
Clutch

Clutch

Represent Clutch through customer service and vehicle inspection, supporting customers during pickups and vehicle sales at its facility.

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Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

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