Customer Service Agent

440 Chevrolet Buick GMC Ltee • Laval, Quebec

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Customer Service Agent

Job opportunity

Expected salary range

up to $22.00 / h

Job status

Full-time

Location

440 Chevrolet Buick GMC Ltee
Laval QC, Canada

Workplace

On site

Job Description

Join the team at 440 Chevrolet Buick GMC Ltd. in Laval

Why join us?

440 Chevrolet Buick GMC Ltd., based in Laval, is looking for a dedicated and service-oriented Customer Service Agent. If you have a passion for providing exceptional service and want to thrive in a dynamic and community-focused environment, we want to meet you.

Key Responsibilities

  • Welcome and assist customers in person, by phone, and via email.
  • Identify customer needs to offer customized solutions.
  • Direct customers to the appropriate services: sales, maintenance, parts, or after-sales service.
  • Schedule, confirm, and manage appointments to provide quick and efficient service.
  • Maintain strict follow-up on after-sales service requests.
  • Work closely with the Sales and Repair teams to ensure customer satisfaction.
  • Maintain a professional work environment that reflects our dealership's image.
  • Actively participate in customer satisfaction initiatives and local events.

Profile Wanted

  • Minimum of 1 year of experience in customer service; automotive experience is a plus.
  • Excellent communication skills in French; English is an asset.
  • Service-minded with skills to listen, diagnose, and propose solutions.
  • Ability to work in a team, handle multiple tasks, and remain calm under pressure.
  • Proficiency with computer tools and customer management systems (CRM/ERP preferred).
  • Flexible hours to meet team needs.

Benefits

  • On-site cafeteria
  • Competitive salary
  • Continuing training for professional development
  • Insurance: medical, paramedical, disability, life, medications, and travel
  • Performance bonuses
  • Sick leave
  • Employee discounts
  • Free and easily accessible parking

Your Future at 440 Chevrolet Buick GMC Ltd.

By joining our team, you will become part of a company committed to its community, ready to welcome you as a true family member. Contribute to enhancing the customer experience while enjoying a work environment that cares about your growth and well-being.

Required Experience

  • Experience as a Customer Service Agent (minimum 1 year)

Working Conditions

  • Comprehensive insurance: Medical, paramedical, disability, life, medications, travel
  • Performance bonuses
  • On-site cafeteria
  • Ongoing training and opportunities for advancement
  • Employee discounts
  • Competitive salary
  • Free parking

Apply Now

Don’t miss the opportunity to join a dynamic team committed to excellence. View our other automotive customer service job offers in Laval at CanadaMotorJobs.com/fr. Create your profile to receive job alerts and showcase your experience to employers seeking talents like yours.

Working conditions

Cafeteria
Competitive compensation
Continual training
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Performance bonus
Sick day off paid
Travel insurance

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Customer Service Agent
440 Chevrolet Buick GMC Ltee

440 Chevrolet Buick GMC Ltee

Business profile

Why work with us

Do you have what it takes to be part of our dynamic team? If you're looking for a chance to shine, there might just be a place for you!

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