440 Chevrolet Buick GMC Ltee
440 Chevrolet Buick GMC Ltee

Customer Service Agent

Salary

up to $22.00 / h

Job status
Permanent
Location
440 Chevrolet Buick GMC Ltee
Laval, QC
Workplace
On site
Job description

Are you passionate about customer service and looking to join a dynamic team at a well-established automobile dealership? We are seeking an experienced Customer Service Representative to join our team at 440 Chevrolet Buick GMC Ltd.

As a Customer Service Representative, you will be at the heart of our commitment to delivering an exceptional experience to our customers. Your role will be to greet customers, respond to their requests, and resolve their issues quickly and professionally.

Key Responsibilities:

  • Greet customers with courtesy and professionalism.
  • Provide accurate information about our products and services.
  • Handle customer complaints and requests promptly.
  • Work closely with other departments to ensure customer satisfaction.
  • Maintain up-to-date customer records and information in our management system.
  • Actively participate in customer service improvement initiatives.

Required Qualifications:

  • At least one year of experience in a similar role, ideally in the automotive sector.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Proficiency in French; knowledge of English is a plus.

What We Offer:

  • Competitive compensation and performance bonuses.
  • An inclusive, family- and community-oriented work environment.
  • A range of benefits, including medical and dental insurance, as well as sick leave.
  • Opportunities for ongoing training to develop your skills.

If you are ready to take on challenges and contribute to the rewarding experience of our customers, your place is with us. Join a team that values community involvement and quality service.

Working conditions
  • Cafeteria
  • Competitive compensation
  • Continual training
  • Disability insurance
  • Employees discounts
  • Free parking
  • Insurance of medical and paramedical expenses
  • Life insurance plan
  • Medical insurance
  • Performance bonus
  • Sick day off paid
  • Travel insurance
Find out if your resume match and apply on this job

Desired profile

Experience

1 year as Customer Service Agent

Spoken languages
  • English is an asset
  • French
Written languages
  • English is an asset
  • French

Softwares

Activix - CRM
SDS
SERTI - Admin
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440 Chevrolet Buick GMC Ltee

440 Chevrolet Buick GMC Ltee

New vehicle dealership

Laval QC, Canada

Business profile

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