Customer Service Agent

440 Chevrolet Buick GMC Ltee • Laval, Quebec

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Customer Service Agent

Job opportunity

Expected salary range

up to $22.00 / h

Job status

Permanent

Location

440 Chevrolet Buick GMC Ltee
Laval QC, Canada

Workplace

On site

Job description

Are you passionate about customer service and looking to join a dynamic team at a well-established automobile dealership? We are seeking an experienced Customer Service Representative to join our team at 440 Chevrolet Buick GMC Ltd.

As a Customer Service Representative, you will be at the heart of our commitment to delivering an exceptional experience to our customers. Your role will be to greet customers, respond to their requests, and resolve their issues quickly and professionally.

Key Responsibilities:

  • Greet customers with courtesy and professionalism.
  • Provide accurate information about our products and services.
  • Handle customer complaints and requests promptly.
  • Work closely with other departments to ensure customer satisfaction.
  • Maintain up-to-date customer records and information in our management system.
  • Actively participate in customer service improvement initiatives.

Required Qualifications:

  • At least one year of experience in a similar role, ideally in the automotive sector.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Proficiency in French; knowledge of English is a plus.

What We Offer:

  • Competitive compensation and performance bonuses.
  • An inclusive, family- and community-oriented work environment.
  • A range of benefits, including medical and dental insurance, as well as sick leave.
  • Opportunities for ongoing training to develop your skills.

If you are ready to take on challenges and contribute to the rewarding experience of our customers, your place is with us. Join a team that values community involvement and quality service.

Working conditions

Cafeteria
Competitive compensation
Continual training
Disability insurance
Employees discounts
Free parking
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Performance bonus
Sick day off paid
Travel insurance

Candidates desired profile for this job

Experience

1 year as Customer Service Agent

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Softwares

Activix - CRM
SDS
SERTI - Admin

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Customer Service Agent
440 Chevrolet Buick GMC Ltee

440 Chevrolet Buick GMC Ltee

Business profile

Why work with us

Do you have what it takes to be part of our dynamic team? If you're looking for a chance to shine, there might just be a place for you!

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