Customer Service Agent
Canadian Tire - Lévis • Lévis, Quebec
Customer Service Agent
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Job Description
We are looking for an Automotive Advisor to join the Canadian Tire – Lévis team. Located in the heart of Lévis, this position offers the opportunity to start a dynamic career in the automotive sector within a company known for its customer-centric approach and technical expertise.
Job Description
- Greet customers professionally and establish a trusting relationship from the first interaction.
- Understand automotive-related needs and guide customers toward suitable solutions (parts, accessories, maintenance services, warranties, financial solutions).
- Present products and services, upsell when appropriate, and provide honest and transparent advice.
- Direct customers to the appropriate services (workshop, repairs, accessory installation) and help plan appointments.
- Handle transactions and returns according to current procedures, ensuring accuracy of information and adherence to store policies.
- Keep the counter area clean, organized, and attractive; monitor promotions and new offerings to optimize the customer experience.
- Collaborate closely with technical and sales teams to ensure smooth and efficient service.
- Follow safety standards, internal policies, and maintain customer confidentiality.
Candidate Profile
- Required experience: no previous experience needed; on-the-job training provided.
- Skills: customer service orientation, active listening, clear communication, team player.
- Knowledge: interest in automobiles; basic knowledge of parts and accessories is recommended.
- Languages: fluent French; functional English is an asset.
- Availability: flexible hours (including evenings and weekends as needed).
- Personal qualities: proactivity, reliability, attention to detail, and ability to resolve customer issues tactfully and professionally.
What We Offer
- Internal training program covering products, procedures, and best practices in automotive customer service.
- Opportunities for growth and advancement within the automotive team and the company.
- Dynamic work environment focused on teamwork.
- Employee benefits, including discounts on purchases and favorable conditions.
Interested in this opportunity and motivated by customer service in the automotive sector? Join a team where your contribution matters and where you can develop your skills while advancing in a stimulating environment.
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customer service agent Job in the automotive Sector in Lévis
Why This customer service agent Position in Lévis Stands Out
Discover an automotive job opportunity for a customer service agent in Lévis, offered by the employer Canadian Tire - Lévis in the automotive sector.
Canada Motor Jobs helps you apply easily and find a customer service agent position that matches your skills, experience, and salary expectations.
This specific customer service agent role in Lévis includes responsibilities defined by Canadian Tire - Lévis. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This customer service agent job in Lévis is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More customer service agent Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new customer service agent job matching your criteria becomes available in Lévis or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Canadian Tire - Lévis.
About the Current Position at Canadian Tire - Lévis
This customer service agent role is part of the parts department within the automotive sector in Lévis.
The employer Canadian Tire - Lévis is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Lévis.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the customer service agent Position in Lévis
What is the typical salary for a customer service agent in Lévis?
Salary for a customer service agent position in Lévis varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a customer service agent role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the parts department
How can I increase my chances of getting hired as a customer service agent in Lévis?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new customer service agent opportunities in the automotive sector as soon as they are posted.
Do customer service agent responsibilities vary depending on the employer?
Yes. Depending on the company and the parts department, the responsibilities of a customer service agent may include customer support, technical coordination, internal communication, and other tasks linked to