Customer Service Agent

Canadian Tire - Lévis • Lévis, Quebec

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Customer Service Agent

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Canadian Tire - Lévis
Lévis, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 8h to 21h
Tuesday 8h to 21h
Wednesday 8h to 21h
Thursday 8h to 21h
Friday 8h to 21h
Saturday 8h to 17h
Sunday 8h to 17h

Job Description

Canadian Tire - Lévis is looking for a Customer Service Agent for its store located in Lévis, Quebec. Joining our team means actively contributing to customer satisfaction and operational efficiency, particularly in cash handling, merchandise returns, and online order preparation.

Responsibilities

  • Manage cash register transactions accurately and courteously, applying current policies.
  • Handle merchandise returns from customers and analyze various situations to accept or refuse a return or refund, in accordance with store policies.
  • Prepare and process online orders, ensuring accuracy, speed, and follow-up on requests.
  • Greet customers, answer their questions, and direct them to the appropriate services.
  • Maintain organization of the workspace, adhere to cleanliness and safety standards, and collaborate with the team to ensure a smooth customer experience.

Qualifications

  • No experience required; beginners accepted.
  • Excellent interpersonal skills and a customer service-oriented mindset.
  • Ability to analyze and make decisions in return or refund situations.
  • Rigor, versatility, and ability to work quickly and accurately.
  • Good command of French; English is an asset.
  • Team spirit, good communication skills, and reliability.

Why join Canadian Tire - Lévis

  • Be part of a well-known and dynamic brand in the retail and automotive sectors.
  • Opportunity to develop various skills in customer service, cash handling, and online order processing.
  • Work environment focused on collaboration and professional development.

Candidates desired profile for this job

Experience

no experience required as General Cashier
Or no experience required as Customer Service Agent

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Canadian Tire - Lévis

Canadian Tire - Lévis

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