Dealership Software Support Analyst
Expected salary range
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Location
Workplace
Job Description
About the role
Help dealership customers use PBS Systems software through phone, email, and live chat support from Calgary or Milton.
This Service Support Analyst position supports customers during dealership software installation, development, and training. You will build knowledge of the software and support infrastructure while working with the Client Services team. The role includes documenting customer interactions, escalating incidents, and supporting service delivery.
Apply customer service, dealership knowledge, and software support skills while assisting PBS Systems customers across North America.
Responsibilities
- Provide professional, timely assistance across support channels
- Log customer interactions and escalate incidents appropriately
- Collaborate with departments to streamline service delivery
- Identify process improvements affecting the client experience
- Keep current with enhancements and new software releases
Requirements
- High school diploma
- Previous customer service, helpdesk, or dealership experience considered
- Strong decision-making and analytical abilities
- Effective organization and time management skills
- Ability to work independently and within a team
Continue your search
PBS Systems
Support PBS Systems dealership customers with software installation, development, and training through phone, email, and live chat.
Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
dealership software support analyst Job in the :sector Sector in Calgary
Why This dealership software support analyst Position in Calgary Stands Out
Discover an automotive job opportunity for a dealership software support analyst in Calgary, offered by the employer PBS Systems in the :sector sector.
Canada Motor Jobs helps you apply easily and find a dealership software support analyst position that matches your skills, experience, and salary expectations.
This specific dealership software support analyst role in Calgary includes responsibilities defined by PBS Systems. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This dealership software support analyst job in Calgary is ideal for candidates looking for a stable, well-paid automotive position within the :sector sector.
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About the Current Position at PBS Systems
This dealership software support analyst role is part of the :en_department department within the :sector sector in Calgary.
The employer PBS Systems is looking for someone with relevant skills and experience in :sector who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the :sector sector in Calgary.
You may also browse similar :sector jobs across the province of Alberta.
Frequently Asked Questions About the dealership software support analyst Position in Calgary
What is the typical salary for a dealership software support analyst in Calgary?
Salary for a dealership software support analyst position in Calgary varies based on experience, employer type, and the :sector sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a dealership software support analyst role?
Employers generally look for:
- strong knowledge of the :sector industry
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- autonomy, organization, and professionalism
- experience related to the :department department
How can I increase my chances of getting hired as a dealership software support analyst in Calgary?
Complete your profile with your experience, certifications, and salary expectations.
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Do dealership software support analyst responsibilities vary depending on the employer?
Yes. Depending on the company and the :department department, the responsibilities of a dealership software support analyst may include customer support, technical coordination, internal communication, and other tasks linked to