Delivery coordinator

Joliette Ford Lincoln • Joliette, Quebec

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Delivery coordinator

Job opportunity

Expected salary range

up to $52,000

+ bonus

Job status

Permanent

Location

Joliette Ford Lincoln
Joliette QC, Canada

Workplace

On site

Job description

We are seeking a Delivery Coordinator for Joliette Ford Lincoln, to ensure the delivery of sold vehicles and to accompany our customers throughout the buying experience.

Responsibilities

  • Coordinate and ensure the delivery of sold vehicles, meeting the agreed deadlines.
  • Prepare and have delivery documents signed, ensure the accuracy of information and compliance of files.
  • Explain to the customer the vehicle features, the use of the main systems and maintenance requirements.
  • Verify the vehicle’s condition at delivery (cleanliness, included tools and accessories, any damages) and ensure the transfer of ownership and warranties.
  • Collaborate with the Sales, Financing and Service teams to offer a smooth and personalized customer experience.
  • Update customer and vehicle records in the information system and provide post-delivery follow-up if necessary.
  • Manage the delivery schedule and communicate effectively with customers about deadlines.

Requirements

  • Minimum of 1 year of experience in a similar role (delivery coordination, customer service or automotive environment).
  • Excellent communication and customer service skills; ability to explain technical information in a clear and concise manner.
  • Strong organizational skills, autonomy and ability to manage multiple deliveries simultaneously.
  • Valid driver's license.
  • Basic knowledge of computer tools (CRM/DMS); experience with inventory and delivery management software would be an asset.
  • Proficiency in French; English is a plus.

Benefits

  • Competitive compensation.
  • Dental and health insurance, disability insurance and prescription drug coverage.
  • Life insurance.
  • Employee discounts and free parking.
  • Paid training and opportunities for professional development.
  • Summer schedule and sick leave.
  • A family-oriented team culture and local presence in the region.

To perform the following tasks

Clerical tasks
Customer follow-up
Data entry
Delivery and explanation of vehicles sold
Delivery of documentation and signatures
Filing documents
Move vehicles for departments
Payment manipulation during transactions
Service and products sales
Taking pictures of vehicles for the web
Used vehicle sales manager support

Working conditions

Business closed on weekends
Competitive compensation
Continual training
Disability insurance
Employees discounts
Free parking
Life insurance plan
Medical insurance
Paid training
Performance bonus
Public transportation nearby
Sick day off paid
Work and life balance

Candidates desired profile for this job

Experience

1 year as Delivery coordinator

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Activix - CRM
Computer skills
SAAQClic
SERTI - Admin

Qualities

Interpersonal skills
Organized
Self-Motivated

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Delivery coordinator
Joliette Ford Lincoln

Joliette Ford Lincoln

Business profile

Why work with us

An important employer.

The St-Jean Group is one of the largest employers in the Joliette region with nearly 250 employees. The company, which now has six car dealerships as well as the Regional Funeral Center of Joliette, considers all of its staff as one big family in which it is good to grow, a family that especially honors its Joliette roots.

For Pierre-Alexandre St-Jean, local roots are extremely important. We are from Joliette, we live in Joliette, and that's why we prioritize people from the region when it comes to hiring new staff. The president of the four car dealerships of the St-Jean Group emphasizes the family aspect of his teams and the enduring, long-term relationships that are built every day.

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