Delivery coordinator
Montréal-Est Toyota • Montréal, Quebec
Delivery coordinator
Expected salary range
up to $44,000
+ bonus
Job status
Location
Workplace
Job description
Job Description Montréal-Est Toyota, a member of Tremblay Auto Groupe, is seeking a Delivery Coordinator to ensure the delivery of sold vehicles and facilitate a smooth and professional customer experience.
Job Type: Full-time
Responsibilities
- Manage the delivery of sold vehicles, ensuring the vehicle is ready, clean, and in line with the customer’s expectations.
- Prepare and sign the delivery documents, including contracts, warranties, and customer-selected options.
- Clearly and comprehensively explain the vehicle’s features, controls, and systems, answer customers’ questions, and clarify technical points.
- Coordinate with the sales, service, and administrative teams to ensure a seamless delivery and transparent communication with the customer.
- Verify and record delivery information in the system, ensure title transfer and associated administrative procedures.
- Follow up with the customer after delivery to ensure satisfaction and address any additional needs.
- Identify opportunities to improve delivery processes and contribute to the continuous improvement of the customer experience.
Requirements
- Minimum required experience: 1 year in a similar role or in customer service related to vehicle sales, preferably at a car dealership.
- Excellent communication skills in French; English is an asset.
- High level of organization, time management, and attention to detail.
- Ability to explain technical information in a simple and friendly manner.
- Knowledge of sales and delivery document processes is preferred.
Benefits and Conditions
- Competitive compensation
- Ongoing training
- Disability insurance
- Health and prescription drug insurance
- Life insurance
- Employee discounts
- Sick leave
- Cafeteria
- Dynamic work environment and team support
- Career development opportunities within Tremblay Auto Groupe
About Montréal-Est Toyota Welcome to Montréal-Est Toyota in Pointe-aux-Trembles. For an exceptional customer experience, our team is dedicated to guiding you in choosing a new or used Toyota vehicle, with responsive after-sales service and a team of technicians ready to handle any work. Our dealership perpetuates a long tradition of excellence and dedication to customer service in the Montréal area.
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Job: delivery coordinator in the automotive industry in Montréal
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