Desk Manager
Subaru Métropolitain • Montréal, Quebec
Desk Manager
Expected salary range
up to $105,000
Job status
Location
Workplace
Schedule
Job schedule
Job Description
We are seeking a passionate and customer-oriented Floor Manager to join the Subaru Métropolitain team, located in Saint-Léonard, Montreal, Quebec. As the operational leader of the sales floor and service department, you will be at the heart of the Subaru customer experience and the commercial success of our dealership.
Job Description Under the supervision of the operational management, you will lead and coordinate the daily activities of the sales and service floor, ensuring an exceptional customer experience while optimizing operational efficiency. You will work closely with the Sales and Service departments to ensure smooth processes, compliance with standards, and optimal presentation of vehicles and showroom spaces.
Key Responsibilities
- Supervise and coordinate the sales floor and after-sales teams.
- Greet customers, assess their needs, propose suitable Subaru solutions, and ensure quality follow-up.
- Plan and optimize activity flow, appointments, and vehicle demonstrations.
- Train, mentor, and evaluate the performance of staff; plan schedules and manage development initiatives.
- Collaborate with the Sales and Service departments to achieve customer satisfaction and performance targets.
- Ensure compliance with safety protocols, internal procedures, and Subaru standards.
- Manage showroom merchandising and display of vehicles and accessories.
- Analyze operational indicators and propose corrective actions to improve efficiency and profitability.
Profile
- Minimum of 1 year of experience in a similar role or in operational team management, ideally in an automotive dealership or customer service sector.
- Proven leadership, excellent communication skills, and a strong customer service orientation.
- Ability to work in a dynamic, bilingual environment (French required; English an asset).
- Knowledge of automotive sales and service processes; familiarity with POS systems and planning tools.
- Organization skills, team spirit, and results-oriented mindset.
- Availability for flexible hours based on activity flow and dealership needs.
What We Offer
- Competitive salary
- Cafeteria
- Car allowance
- Disability insurance and health and drug insurance
- Travel insurance and life insurance
- Performance bonuses
- Employee discounts
- Continuing education
- Sick leave
- Respectful and stimulating work environment within a recognized group of dealerships
Why Subaru Métropolitain
- A culture focused on the customer, respect, and dedication to creating a memorable experience.
- Opportunities for professional development and ongoing training within Tremblay Auto Group.
- A dynamic team and an environment where everyone can shine and contribute to collective success.
Employment Type: Full-time Location: Saint-Léonard, Montreal, Quebec Job Level: Operational Floor Management Position
To perform the following tasks
Working conditions
Candidates desired profile for this job
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Languages
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Skills & Competencies
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desk manager Job in the automotive Sector in Montréal
Why This desk manager Position in Montréal Stands Out
Discover an automotive job opportunity for a desk manager in Montréal, offered by the employer Subaru Métropolitain in the automotive sector.
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This specific desk manager role in Montréal includes responsibilities defined by Subaru Métropolitain. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This desk manager job in Montréal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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About the Current Position at Subaru Métropolitain
This desk manager role is part of the sales department within the automotive sector in Montréal.
The employer Subaru Métropolitain is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montréal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the desk manager Position in Montréal
What is the typical salary for a desk manager in Montréal?
Salary for a desk manager position in Montréal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a desk manager role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the sales department
How can I increase my chances of getting hired as a desk manager in Montréal?
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Do desk manager responsibilities vary depending on the employer?
Yes. Depending on the company and the sales department, the responsibilities of a desk manager may include customer support, technical coordination, internal communication, and other tasks linked to