Director of Financial Services (F & I)
Sales
Starting at $90,000
Lapointe Sports Joliette, a proud member of the Groupe St-Jean and a key player in the region, is seeking a Director of Financial Services (F&I). He/She will work within a family-owned group that values local roots, operational excellence, and talent development.
Key Responsibilities
- Lead and coordinate the activities of the Financial Services and F&I departments, ensuring the efficiency of financing and insurance processes for customers.
- Develop and implement strategies aimed at optimizing margins, financing rates, and F&I performance indicators.
- Supervise the financial teams, ensure their training, development, and compliance with internal policies and applicable regulations.
- Work closely with the sales and after-sales service teams to provide a consistent customer experience and exemplary service.
- Manage budgets, forecasts, and financial reporting, identifying opportunities for operational improvement.
- Ensure regulatory compliance and governance of F&I files, including contract management, audits, and internal controls.
- Establish solid relationships with financial partners and insurers, negotiate terms, and optimize administrative processes.
- Actively participate in developing operational procedures and in the continuous improvement of financing and insurance practices.
Requirements and qualifications
- Minimum of one year of experience required in a similar role or in the F&I field (financing and insurance), ideally in the automotive sector.
- Bachelor's degree in Finance, Accounting, Management or a related field, or equivalent experience.
- Excellent communication, negotiation, and customer service skills.
- Analytical mindset, results-oriented, and ability to work under pressure.
- Proficiency in relevant computer tools (CRM and financial software); ability to manage large volumes of data and produce clear reports.
- Demonstrated leadership, with a developmental/mentoring approach and the ability to develop the team's skills.
Benefits and working conditions
- On-site cafeteria
- Competitive compensation
- Ongoing training
- Disability insurance
- Employee discounts
- Free parking
- Medical and paramedical insurance
- Life insurance
- Prescription drug coverage
- Sick leave
- Travel insurance
- Work-life balance
Why join Lapointe Sports Joliette and the Groupe St-Jean Joining our team means becoming part of one of the region’s largest automotive families, with nearly 250 employees committed to a culture of proximity, respect, and professional development. We value local talent, teamwork, and long-term development in a supportive and encouraging environment.
Application process Candidates who match the profile will be reviewed and contacted for the next step in the process.
- Business development
- Customer follow-up
- Deal with the financing and leasing of vehicles according to the standards of financial institutions
- Delivery of documentation and signatures
- Effectively complete sales and rental forms
- Ensure that financing and insurance fees are collected
- Obtain and verify credit applications.
- Payment manipulation during transactions
- Revise the sales contracts
- Take down payments and issue receipts.
- Telephone / email solicitation
- Cafeteria
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Sick day off paid
- Travel insurance
- Work and life balance
Desired profile
1 year as Director of Financial Services (F & I)
Lapointe Sports Joliette
Recreational Vehicle Dealer (Motorcycles, Quad, Boat)
Notre-Dame-des-Prairies QC, Canada
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Job: director of financial services (f & i) in the motorcycle & atv industry in Notre-Dame-des-Prairies
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