General Manager

Nissan Saint-Jérôme • Saint-Jérôme, Quebec

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General Manager

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Nissan Saint-Jérôme
Saint-Jérôme, QC, Canada

Workplace

On site

Job Description

We are seeking an experienced professional to oversee the general management of Nissan Saint-Jérôme, supervising the Sales, Parts, and Service departments and guiding all operations toward sustainable growth and an exceptional customer experience.

Job Description You will lead all activities of our dealership, with the mission of ensuring strategic, operational, and financial alignment across all departments. You will be responsible for optimizing performance, ensuring quality service, and fostering team development to deliver an exemplary Nissan experience to our customers.

Key Responsibilities

  • Define and implement the overall strategy in collaboration with the heads of Sales, Parts, and Service; ensure alignment with Nissan standards and objectives.
  • Drive operational and financial performance (P&L), establish budgets, forecasts, and monitor key indicators.
  • Oversee daily operations of the Sales, Parts, and Service departments; optimize processes to maximize customer satisfaction and profitability.
  • Develop and execute business and service plans, oversee management of financing and insurance programs, and ensure a consistent customer experience.
  • Manage, coach, and develop teams; establish a service culture, ensure ongoing training, and implement succession plans.
  • Ensure regulatory compliance, safety, and adherence to industry and manufacturer standards.
  • Represent the company to Nissan and external partners; maintain strong and strategic relationships.
  • Collaborate across departments to optimize operational efficiency and customer experience.

Required Qualifications

  • Minimum of 3 years of experience in general management or in a multi-department role (Sales, Parts, and Service), preferably in the automotive sector.
  • Strong leadership and change management skills; motivating teams and results-oriented approach.
  • Solid financial and analytical skills; proficiency in budget management, forecasting, and performance indicators (KPIs).
  • Excellent communication skills in French; operational English is an asset.
  • Relevant degree (university or equivalent); certifications in management or automotive training are a plus.
  • Knowledge of Nissan network standards and practices; experience in Quebec is an advantage.
  • Customer service orientation, attention to detail, and ability to manage stress and priorities.

Benefits and Conditions

  • Continuing education and career advancement opportunities.
  • Employee discounts on vehicles and services.
  • Flexible hours and options for schedules adapted to shared child care.
  • Free parking.
  • Monetary allowance for tool purchases; uniforms and work boots provided.
  • Work-life balance; sick leave; recognition program; social club.
  • Work environment focused on excellence and customer service; dedicated team.
  • Company closed on weekends, promoting work-life balance.

To perform the following tasks

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Administrative management
•
Budget management
•
Department supervision
•
Hiring and staff management
•
Implementation of strategies

Working conditions or benefits

•
Business closed on weekends
•
Continual training
•
Employees discounts
•
Flexible hours
•
Free parking
•
Medical insurance
•
Monetary allowance for the purchase of tools
•
Possibility of schedule adapted to shared custody of children
•
Recognition program
•
Sick day off paid
•
Social club
•
Uniform provided
•
Work and life balance
•
Work boots

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Nissan Saint-Jérôme

Nissan Saint-Jérôme

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