Lead Business Strategy And Customer Experience In Automotive

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Cooks Motor Group
Peterborough

Workplace

On site

Job Description

Lead Business Strategy and Customer Experience in Automotive

Take the helm in driving customer engagement and business performance within a vibrant automotive environment. Oversee operations, coordinate strategic planning, and ensure top-notch service delivery. Collaborate with department managers to create annual plans aimed at boosting profitability and productivity. Bring your leadership expertise, customer insight, and communication skills to shape a dynamic, customer-focused business.

Key Responsibilities:

  • Drive exceptional customer service performance
  • Develop coordinated annual plans with departments
  • Implement retail centre control systems
  • Monitor market trends and take corrective actions
  • Counter competitive threats for sustained profitability

Requirements:

  • Proven leadership experience
  • Strong customer awareness and negotiation aptitude
  • Deadline-driven and resilient under pressure
  • Full UK driving licence
  • Passion for customer service and continuous learning

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Cooks Motor Group

Cooks Motor Group

🚗 Lead business strategy and customer experience in a thriving automotive company! Drive team performance, craft strategic plans, and boost profitability. Ideal for leaders passionate about customer service and operational excellence. Don't miss this chance to make an impact! 🌟📈

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