Liaison Agent
CARSTAR Vaudreuil • Vaudreuil-Dorion, Quebec
Liaison Agent
Expected salary range
up to $20.00 / h
Job status
Location
Workplace
Schedule
Job schedule
Job Description
Job Description As a Liaison Agent at CARSTAR Vaudreuil, you ensure the essential connection between clients, insurers, and the repair team to facilitate claims processing and vehicle restoration. You are the first point of contact and responsible for smooth, customer-oriented service in compliance with internal procedures.
Responsibilities
- Welcome clients and gather necessary information about claims and repairs.
- Serve as the main liaison between clients, insurers, and technicians, ensuring clear and proactive communication.
- Verify the completeness of documents and handle administrative follow-up of files (estimations, authorizations, deadlines).
- Schedule and coordinate appointments and tests in collaboration with workshops and internal services.
- Transmit approval requests and necessary information to insurance companies and follow up on their responses.
- Update case management systems and monitor operational indicators (statuses, deadlines, priorities).
- Resolve client inquiries, manage issues, and ensure a quality customer experience.
- Work closely with administrative and technical teams to optimize processes.
Desired Profile
- 0 years of experience required; training in administration, secretarial work, or related field appreciated.
- Excellent written and oral communication skills, active listening, and customer service orientation.
- Organization, time management, and ability to handle multiple cases simultaneously.
- Team spirit, proactive approach, and ability to work under pressure.
- Proficiency in French; English is an asset.
- Basic computer skills (Microsoft Office suite) and familiarity with case management systems (CRM/ERP) is a plus.
Conditions and Benefits
- Monday to Friday working hours; company closed on weekends.
- Free parking and easy access by public transportation nearby.
- Dental insurance
- Disability insurance
- Medical and paramedical expense insurance
- Life insurance
- Drug insurance
- Travel insurance
Why Join CARSTAR Vaudreuil
- Collaborative work environment within a team dedicated to quality and customer satisfaction.
- Professional training and development opportunities in a constantly evolving sector.
- Attractive conditions and job stability, with advantageous benefits and a structured work environment.
To perform the following tasks
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Candidates desired profile for this job
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liaison agent Job in the automotive Sector in Vaudreuil-Dorion
Why This liaison agent Position in Vaudreuil-Dorion Stands Out
Discover an automotive job opportunity for a liaison agent in Vaudreuil-Dorion, offered by the employer CARSTAR Vaudreuil in the automotive sector.
Canada Motor Jobs helps you apply easily and find a liaison agent position that matches your skills, experience, and salary expectations.
This specific liaison agent role in Vaudreuil-Dorion includes responsibilities defined by CARSTAR Vaudreuil. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This liaison agent job in Vaudreuil-Dorion is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More liaison agent Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new liaison agent job matching your criteria becomes available in Vaudreuil-Dorion or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by CARSTAR Vaudreuil.
About the Current Position at CARSTAR Vaudreuil
This liaison agent role is part of the bodyshop department within the automotive sector in Vaudreuil-Dorion.
The employer CARSTAR Vaudreuil is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Vaudreuil-Dorion.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the liaison agent Position in Vaudreuil-Dorion
What is the typical salary for a liaison agent in Vaudreuil-Dorion?
Salary for a liaison agent position in Vaudreuil-Dorion varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a liaison agent role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the bodyshop department
How can I increase my chances of getting hired as a liaison agent in Vaudreuil-Dorion?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new liaison agent opportunities in the automotive sector as soon as they are posted.
Do liaison agent responsibilities vary depending on the employer?
Yes. Depending on the company and the bodyshop department, the responsibilities of a liaison agent may include customer support, technical coordination, internal communication, and other tasks linked to