Licensed Automotive Technician – VQR

About the role

We're on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee... and that's just the beginning.

Named two years in a row to the Globe & Mail's list of the Top Growing Companies in Canada and awarded spots on Deloitte's Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

Clutch is looking for a Licensed Automotive Service Technician to join our team! A $3,000 signing bonus will be paid after the 3-month probationary period. We're looking for all-star licensed automotive mechanic talent to help ensure that all of our vehicles are up to our high mechanical standards. Working alongside our reconditioning team, you will perform vehicle inspections, maintenance work, and repairs across a range of systems.

Responsibilities

• Perform Clutch standardized vehicle inspections (stationary and road tests)
• Diagnose and assess vehicle issues and damage
• Make recommendations about vehicle repairs and the best course of action
• Perform repairs and preventative maintenance such as oil changes, suspension and brake jobs
• Create and maintain documentation of repairs, inspections, and estimates
• Ensure vehicles meet Clutch's mechanical and safety standards
• Communicate vehicle status, repair needs, and completion timelines
• Use diagnostic tools and shop systems (e.g., Google Drive, Slack)
• Contribute to continuous improvement of mechanical procedures
• Metrics/measurement of success include inspection thoroughness, repair quality, safety compliance, turnaround time, and documentation accuracy

Requirements

• 310s Red Seal or equivalent certification or training
• Experience working with a variety of car brands (domestic, import & European)
• Strong attention to detail
• Ability to multitask and prioritize competing demands
• Desire to learn new skills
• Comfortable using technology (Google Drive, Slack, etc.)
• Valid Driver's License with a clean driver's abstract
• Able to commit to a full-time schedule of 40 hours per week, including overtime based on business needs.
• Communication, problem resolution/analysis, customer service orientation
• Ability to work independently and with a team
• Working conditions in a shop environment
• You will be required to wear CSA-approved safety footwear (green triangle, Grade 1) and other required PPE when on the job, and in other designated areas. Clutch will supply PPE and partial reimbursement toward the purchase of approved footwear.
• It'd be great if you have:
  • Experience with advanced diagnostic tools
  • Previous work in reconditioning, dealership, or high-volume inspection environments

Benefits

• Autonomy & ownership - opportunity to build your process and influence the company workforce at every level
• Help shape the future of car buying and selling in Canada by leading a critical part of our vehicle quality process
• Broad and direct ownership over mechanical standards and vehicle readiness during a phase of rapid growth
• Dedicated to attracting and retaining top talent with top-of-market compensation packages
• Employment Type: Existing, Permanent Full-Time
• Wage: $34.00 - $39.00 per hour
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions