Licensed Automotive Technician

About the role

This high profile and growth oriented Halifax store has a constructive and goal oriented culture for the staff. Management is focused on building a high performance team that strives for being productive and efficient in all routines, projects and customer service. The vision and culture is to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity and customer service. The store places a focus on health & safety and our culture is fully committed to attract, retain and develop excellent employees and promote from within. Goal oriented individuals interested in an exciting retail career that supports their development and have great work ethic and habits combined with a positive attitude should apply. We have a high volume, flat rate shop, with a fair work share policy operating in a team environment.

At Canadian Tire Bayers Lake, our auto service department is guided by a highly respected and experienced leader with over 40 years in the automotive industry. His deep expertise in diagnostics, electrical systems, brakes, A/C, and custom installations sets a professional standard that licensed technicians appreciate and thrive under.

This is more than just a job — it’s an opportunity to work alongside a manager who leads by example, values integrity and efficiency, and fosters a collaborative, supportive shop culture. Technicians here are trusted, respected, and given the mentorship and tools they need to grow and succeed.

If you’re a licensed tech looking to be part of a top-tier team where your skills matter; your work is valued and you are looking for a shop experiencing growth, we’d love to meet you!

Responsibilities

Customer Service

• Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
• Explains procedures and repairs and any additional maintenance work required to customers to build trust and long-term retention.
• Liaises with Management, Service Advisors, Installers, and Back Parts Window Associate to ensure smooth communication during repairs or maintenance and meeting commitments.
• Provides accurate estimates and written vehicle reports for all work performed.
• Provides quality workmanship to meet or exceed industry standards.
• Performs tasks in compliance with industry flat rate time allowances.
• Reports unsafe vehicles to management and the vehicle owner.
• Ensures vehicles are kept clean and free of damage using seat covers and floor mats.
• Provides business card to each customer.
• Retains used parts for customers on request.
• Shares ideas to improve customer experience in the Automotive Service Centre.
• Handles challenging situations professionally.

Operations

• Performs accurate and complete vehicle inspections, diagnostics and repairs.
• Performs daily bay inspections to ensure shop cleanliness.
• Instructs, monitors and verifies work completed by apprentices; shares skills and knowledge with staff.
• Estimates cost and time for service and repair needs for Service Advisor.
• Completes and reviews repair orders and vehicle inspection reports with customers and/or service advisors.
• Maintains company and personally-owned equipment and tools.
• Stays current with vehicle operation, maintenance and repair knowledge for domestic and imported vehicles.
• Performs road tests in compliance with store policy.
• Respects all shop tools and equipment.
• Participates in meetings and training, listens to feedback for self-improvement.
• Complies with company, store and Automotive Service Centre policies.
• Abides by all health and safety programs and regulations; reports hazards immediately.
• Uses professional language and appearance when interacting with others.
• Completes other tasks as required.

Requirements

• Knowledge of current automobile technology.
• Red Seal Inter Provincial Certification.
• CFC Handling Certification.
• Valid Driver’s license with clean abstract for the province of employment.
• Ability to work effectively with computerized systems.
• Good working knowledge of CoStar considered an asset.
• Experience in a similar role in a Canadian Tire Auto Service Centre considered an asset.

Competencies

• Strong orientation towards customer service excellence.
• Strong belief in Canadian Tire values of honesty, integrity and respect.
• Ability to serve customers professionally and inspire confidence and trust.
• Ability to work effectively in a fast-paced, customer-focused environment.
• Strong communication skills, ability to listen carefully and give precise instructions.
• Aptitude for building and maintaining interpersonal relations with customers and coworkers.
• Ability to plan, organize, delegate and follow-up on daily tasks.
• Ability to resolve problems and make decisions.
• Ability to work in a team environment.
• Ability to adapt and cope with pressure.
• Entrepreneurial and results oriented.

Potential Career Opportunities

• Next levels: Service Advisor, Department Manager, and Service Manager.
• Other automotive opportunities within over 485 Canadian Tire Automotive Service Centres nationwide.
• Career opportunities across the larger Canadian Tire family including Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services.

Physical Demands & Working Conditions

• Standing/walking for 8 hours.
• Lifting and/or carrying merchandise items ranging from light to heavy on a regular, frequent and unassisted basis.
• Lifting and turning repeatedly throughout the shift.
• Lifting above the shoulder, from floor to shoulder, and floor to waist.
• Climbing up and down a ladder while carrying merchandise.
• Walking and carrying objects simultaneously; pushing/pulling as required.
• Twisting, turning, reaching and working above shoulder level.

Benefits

• Competitive compensation, depending on experience.
• Profit Sharing.
• Health and dental benefits.
• Employee discount program.