Military Police Unit Dispatcher

Our focus is on our customers and our team members. As Canada's only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more.

Be part of a great team where your contribution is recognized. We offer opportunities to service a range of different customers. If interested in advancement, there is plenty of opportunity. Structured and flexible shifts are available across Vancouver Island and into the Yukon to suit every lifestyle – student, parent, night owl, you name it!

As one of Canada's leading security organizations, our security professionals keep airports, schools, government facilities, and other commercial enterprises safe. We also work with police departments and municipalities to help in keeping Canadians safe.

About the role

Commissionaires Victoria, the Islands and Yukon (CVIY) Division is Vancouver Island's largest security services company, with approximately 850 employees. The division is one of the leading non-government and not-for-profit employers on Vancouver Island. Our enduring mandate is to provide meaningful employment opportunities for former members of the Canadian Armed Forces, the Royal Canadian Mounted Police and others who wish to contribute to the security and well-being of Canadians.

• Job title: Dispatcher, Military Police Unit Esquimalt
• Pay: $26.27/hr - $27.30/hr
• Hours: Rotating days and overnights
• Position status: Union Position

Under the guidance of the Military Police Shift Supervisor, the MP Dispatcher is responsible for prompt emergency and non-emergency Police response. They are also responsible for proper documentation of all calls, starting the CAD in SAMPIS for patrols in accordance with CF MP Gp Orders, issuing keys and monitoring alarms/cameras.

Responsibilities

• Dispatch Police response appropriately to any given situation.
• Adhere to CF MP Gp Orders with regard to protocols relating to communications.
• Use or learn to use SAMPIS in the performance of duties.
• Use CPIC and adhere to the regulations regarding its use.
• Comply with Access to Information/Privacy Act requirements.

Requirements

• Successful completion of the Commissionaire Qualifying Course.
• Must have Level II (Secret) security clearance issued by Public Works and Government Services Canada (PWGSC), and be on the VCR.
• Ability to adhere to strict confidentiality requirements.
• Proven ability to respond to changing situations.
• Ability to use proper radio/telephone communication procedures.
• Ability to use and monitor alarm/CCTV equipment.

Rated qualifications, knowledge and skills:

• Strong computer skills, including Microsoft Office email (Outlook), MS Word, Excel, PowerPoint, Access and use of the internet.
• Knowledge of military writing an asset.
• Liaise effectively with various agencies within the Military.
• Excellent verbal and written communication skills in English.
• Demonstrated ability in analytical thinking and problem solving skills.
• Ability and flexibility to deal effectively and efficiently with rapidly changing situations.
• Ability to operate under stress and tight timelines.
• Strong organizational skills with effective time management skills.
• Knowledge of Offences under Criminal Code of Canada, National Defence Act and other federal and provincial statues.
• Knowledge of all areas of CFB Esquimalt.

Benefits

• Opportunities for advancement.
• Free and paid training programs.
• Recognition programs.
• Paid sick, vacation and personal needs time-off.
• Group-life, medical & dental coverage.
• Mental health supports and dedicated HR team.
• Free uniform and dry-cleaning reimbursement.