Operations Manager - Dealership Success

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Team Lead, Market Operations - Baltimore, MDCarvana
Winnipeg, MB, Canada

Workplace

On site

Job Description

Join Carvana as an Operations Manager driving success in dealership service and parts operations. Lead with purpose to exceed revenue and gross profit targets while ensuring exceptional customer experiences. Take charge of compliance, foster team development, and implement continuous process improvements. Your leadership is key to operational excellence and customer satisfaction at the dealership.

Key Responsibilities:

  • Oversee revenue & customer satisfaction goals
  • Drive KPI performance reviews and improvements
  • Ensure compliance with brand and safety standards
  • Manage relationships with OEM representatives
  • Recruit, train, and develop high-performing teams

Requirements:

  • Extensive experience in dealership operations management
  • Proven customer service improvement record
  • Strong compliance knowledge
  • Leadership and team mentorship skills
  • Familiarity with continuous improvement methodologies

Make a meaningful impact by shaping the future of car buying with Carvana!

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Team Lead, Market Operations - Baltimore, MDCarvana

Team Lead, Market Operations - Baltimore, MDCarvana

🚗 Operations Manager at Carvana! Lead dealership service & parts, exceed revenue goals, and enhance customer satisfaction. Bring your leadership skills to develop top-performing teams and ensure operational excellence. Join us in revolutionizing car buying! 🌟

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