Parts counter person

Elite Ford St-Jérôme • Saint-Jérôme, Quebec

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Parts counter person

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Elite Ford St-Jérôme
Saint-Jérôme, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 7h30 to 17h
Tuesday 7h30 to 17h
Wednesday 7h30 to 17h
Thursday 7h30 to 17h
Friday 8h to 13h

Job Description

We are looking for a Parts Clerk / Sales Advisor to join the team at Élite Ford St-Jérôme in Saint-Jérôme, Quebec. In this versatile role, you will be one of the first points of contact for our customers seeking genuine Ford parts and accessories, whether in-store or by phone. You will contribute to providing an outstanding customer experience by supporting the parts department and ensuring the availability of necessary parts.

Responsibilities

  • Greet customers and assess their needs for parts and accessories.
  • Advise on appropriate parts and solutions, considering Ford specifications and the customer's vehicle.
  • Handle orders, prepare quotes, process billing, and follow up.
  • Check inventory, place orders with suppliers, and monitor delivery timelines.
  • Manage the parts department inventory: receiving, labeling, organizing, and regular stocktaking.
  • Work closely with technicians and after-sales service to ensure quick availability of parts.
  • Manage returns, warranties, and exchanges in accordance with company policy.
  • Maintain a clean and organized work environment and adhere to safety procedures.

Profile

  • Minimum of 3 years of experience in automotive parts sales (ideally in a dealership or workshop).
  • Knowledge of Ford parts and parts management systems; experience with parts management tools (SERTI) is an asset.
  • Excellent interpersonal skills and customer service orientation.
  • Good organizational skills, rigor, team spirit, and ability to work under pressure.
  • Fluent in French; operational English is an asset.
  • Valid work permit and availability to work flexible hours.

What We Offer

  • Employee discount
  • Free parking
  • Life insurance
  • Medical insurance
  • Nearby public transportation
  • Work-life balance
  • Continuing education and opportunities for advancement within Tremblay Auto Group

Élite Ford St-Jérôme, a member of Tremblay Auto Group, is committed to providing an exceptional customer experience and a stimulating work environment.

To perform the following tasks

Customer service
Sell parts and accessories
Tires and wheels sales

Working conditions or benefits

Employees discounts
Free parking
Life insurance plan
Medical insurance
Public transportation nearby
Work and life balance

Candidates desired profile for this job

Experience

3 years as Parts counter person

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Elite Ford St-Jérôme

Elite Ford St-Jérôme

Business profile

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