Parts Manager/Advisor

About the role

This full-time, on-site position at RV DEALER in Edmonton, Alberta offers opportunities for career growth.

Vision RV is a family-owned dealership that has been in business for 40 years. It is located in a newer, state-of-the-art facility in Acheson, just 5 minutes west of Edmonton. The company also operates a consignment dealership. Its culture is a family atmosphere where everyone helps out to provide a personalized customer experience.

We are seeking a detail-oriented Parts Manager/Advisor to join the RV dealership team. In this role, you will oversee the parts department, ensuring efficient inventory management, sourcing, and procurement of parts to meet customer and service needs. You will support customer satisfaction through service and expert advice, while managing supply chain operations to optimize parts availability. The role is suited to someone with RV industry experience, strong mechanical knowledge, and the ability to work in a fast-paced environment.

Join us in delivering service while managing parts operations that keep RVs on the road. The company values professionals eager to grow their careers in a supportive environment that emphasizes teamwork, innovation, and customer satisfaction.

Responsibilities

• Manage daily operations of the parts department, including inventory control, ordering, and stock replenishment using ERP (Enterprise Resource Planning) systems.
• Advise customers and technicians on parts selection, compatibility, and usage to identify suitable solutions.
• Source and procure parts using sourcing strategies, negotiation skills, and supply chain knowledge to secure quality products at competitive prices.
• Maintain accurate data entry for all transactions, inventory levels, and procurement activities within dealership management software.
• Sell retail parts to customers, merchandise the parts department, and sell parts at various offsite RV shows.
• Coordinate with manufacturing partners and suppliers to ensure timely delivery of parts, supporting demand planning and production schedules.
• Assist customers with warranty claims, returns, and exchanges while providing customer service that builds loyalty.
• Conduct regular inventory audits and analyze sales trends to forecast future demand and optimize stock levels.
• Operate forklifts or other warehouse equipment safely when handling heavy or bulky parts as needed.

Requirements

• Proven dealership experience with a strong understanding of automotive or RV parts operations.
• Excellent data entry skills with attention to detail for accurate record keeping.
• Experience in purchasing, procurement, and supply chain management within a dealership or manufacturing environment.
• Strong customer service skills and the ability to communicate technical information clearly and professionally.
• Mechanical knowledge related to RV systems such as HVAC (Heating, Ventilation & Air Conditioning), electrical components, plumbing, and general mechanical repairs.
• Familiarity with ERP systems, CMMS software, demand planning tools, and sourcing platforms.
• Ability to negotiate effectively with suppliers to secure favorable terms while maintaining quality standards.
• Forklift certification or experience operating warehouse equipment safely preferred.

Benefits

• Opportunities for career growth.
• Supportive, family-atmosphere workplace emphasizing teamwork, innovation, and customer satisfaction.