Remote Automotive Collision Field Technical Analyst - Bilingual

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Csn Collision
Brandon, MB, Canada

Workplace

On site

Job Description

About CSN Collision

CSN Collision repairs over 200,000 vehicles annually, providing Canadians with trusted, high-quality collision repair services across 400+ centers in three countries.

Role Summary

As a Field Technical Analyst, you will be the go-to expert for technical and KPI analysis for CSN Field Operations in Quebec and Eastern Canada. Reporting to the National Field Technical Manager, you will collaborate with Field Operations Managers and other Analysts to enhance licensee business operations through detailed industry expertise and system leveraging.

Key Responsibilities

  • Serve as a technical and repair information contact point.
  • Manage urgent cases, resolve issues, and mediate complex challenges.
  • Conduct targeted audits to improve insurance KPI performance and profitability.
  • Collaborate on shop operations to optimize use of the CSN system and facilitate training.
  • Provide detailed monthly reports on case management, KPI performance, and recommendations.

Qualifications

  • Minimum 5 years experience in collision repair and estimating (Audatex & Mitchell).
  • Experienced with OEM procedures and ongoing technical certification (EV Vehicle, ADAS, etc.).
  • Proficient in GAA rules within Quebec.
  • Valid driver’s license and access to a personal vehicle.

Work Environment

Fast-paced and complex with multiple priorities, remote work from home office, and required travel including overnight stays. Microsoft Office proficiency needed.

Benefits

  • Competitive salary and bonus program
  • Benefits package
  • Company laptop
  • Career growth and development opportunities

Join CSN Collision and make a real impact on automotive repair industry while advancing your career in a supportive, growth-oriented environment!

Share this job

Csn Collision

Csn Collision

Join CSN Collision as a Bilingual Field Technical Analyst and leverage your 5+ years of collision repair expertise to drive technical analysis and KPI improvements across Quebec and Eastern Canada. Enjoy competitive salary 💰, benefits, company laptop, and dynamic career growth opportunities. Work remotely with exciting travel opportunities 🚗 and be part of a leading collision repair network restoring vehicles to like-new condition across North America! 🌟

Fill the form below to apply for this job

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis