Technical Advisor

Excel Honda • Mont-Royal, Quebec

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Technical Advisor

Job opportunity

Salary according to experience

up to $100,000

Job status

Full-time

Location

Excel Honda
Mont-Royal, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 7h30 to 17h
Tuesday 7h30 to 17h
Wednesday 7h30 to 17h
Thursday 7h30 to 17h
Friday 7h30 to 14h30

Job Description

Do you have solid experience in the Honda universe? We are looking for a dedicated technical advisor, ready to enhance the customer experience within a committed team focused on excellence. If you have a passion for vehicles, exceptional customer service skills, and good knowledge of industry software, this position offers a great opportunity to advance your career.

Your responsibilities:

  • Welcome customers and accurately assess their maintenance and repair needs.
  • Provide expert technical advice and clear cost and time estimates.
  • Ensure smooth communication between technicians and customers throughout the service process.
  • Coordinate interventions and follow up on cases.
  • Guarantee a positive customer experience from start to finish.
  • Work closely with the sales team to optimize overall satisfaction.
  • Stay updated on new automotive technologies and market trends.
  • Build lasting relationships with clients through exceptional service.

Profile required:

  • Prior experience as an automotive technical advisor or in a related role.
  • Strong knowledge of the Honda brand and its specifics.
  • Familiarity with dealership management software Serti and E-Biz (a significant asset).
  • Excellent communication and interpersonal skills.
  • Ability to work as part of a team in a dynamic environment.
  • Great attention to detail and proven problem-solving skills.

Why join us?

  • A stimulating work environment that values expertise and rigor.
  • Competitive salary conditions commensurate with your skills.
  • The opportunity to grow within a passionate team.

Ready to put your Honda experience to work for a winning team? Send us your application today!

Working conditions or benefits

Competitive compensation
Continual training
Dental insurance plan
Disability insurance
Employees assistance program
Employees discounts
Flexible hours
Free parking
Life insurance plan
Medical insurance
Public transportation nearby
Sick day off paid
Travel insurance

Candidates desired profile for this job

Experience

2 years as Service Advisor

Experience with these brands (an asset)

Acura
Honda

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Softwares

SERTI - Admin

Qualities

Analytical mind
Dynamic
Team spirit

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Excel Honda

Excel Honda

Business profile

Why work with us

Do you have what it takes to join our dynamic team? If you're looking for a chance to shine, there just might be a spot for you!

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