Senior Accounting Clerk

Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, Scarborough and West Park Hospital). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

About the role

• Union: SEIU Clerical
• Number of vacancies: 1
• New or Replacement Position: Replacement
• Site: UHN West Park – Altum Health
• Department: Prosthetics and Orthotics Lab
• Reports to: Manager, Prosthetics and Orthotics
• Hours: 37.5 per week
• Wage Range: $34.51 - $36.14per hour. Start rate non-negotiable.
• Shifts: Monday to Friday
• Status: Temporary Full-time (12 months)
• Closing Date: September 22, 2026

The Senior Accounting Clerk is responsible for providing support to the Accounts Receivable function and business transactions for the Prosthetics and Orthotics Office as well as providing coverage for reception and other general office duties.

Responsibilities

• Generate estimates and invoices using Department Software, currently ComTec PO Total Solutions.
• Process and submit claims to ADP on patients' behalf.
• Collaborate with the Funding Advisor to support applications for funding from ODSP/OW, Toronto Hardship, The War Amputations of Canada, EHB, NIHB or other funding agency on patients' behalf, Follow up in consistent intervals with patients and 3rd party payers to secure funding approval.
• Monitor and track status and payment of claims.
• Attend meetings as required.
• Consistently monitor funding approval dates to ensure commencement of fabrication on approved devices have started as well as flag any uncompleted work approaching ADP stale date status.
• Perform daily and monthly collection activities with patients/insurance companies and ADP (Assistive Devices Program).
• Support Receptionist as needed.
• Provide assistance to manager and Clinical and Technical staff when required.
• Updating component pricing, product categories and codes in Department Software.
• Provide assistance in handling patient and family inquiries with regard to funding and payment issue.
• Assist financial team & Manager in various problem solving and other tasks as assigned.

Requirements

• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
  • Compliance with the safety standards of the hospital and applicable legislation
  • Identification and prevention of safety issues and problems
  • Taking corrective action, where possible
  • Attendance at safety meetings/training/updates in accordance with the Centre's standards
• Ability to work in a manner that exemplifies the core values of UHN.
• Evidence of good performance history and attendance record
• Graduate of a community college accounting or general business certificate program is a requirement.
• Completion of a 2 year college certificate/diploma program is preferred.
• Pursuit of recognized accounting designation is preferred.
• Recent experience 2-3 years in Accounts Receivable in a fast-paced dynamic business environment.
• Intermediate computer skills, specific proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Knowledge of general accounting principles, policies and procedures.
• Demonstrated accuracy and attention to detail; ability to detectand communicate all discrepancies.
• Ability to work under pressure and meet all financial deadlines.
• Ability to work a flexible schedule and complete projects in a timely and professional manner.
• Ability to learn new programs and applications quickly.
• Ability to update and schedule appointments.
• Excellent interpersonal, communications and organizational skills.
• Strong customer focus, telephone and listening skills.
• Evidence of good performance history and attendance record.
• Experience working in a healthcare environment is preferred.
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Benefits

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPPhttps://hoopp.Com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)