Service Advisor
Brossard Cadillac • Brossard, Quebec
Service Advisor
Expected salary range
up to $85,000
Job status
Location
Workplace
Job Description
We are looking for a passionate and customer-oriented Technical Advisor to join the after-sales service team at Brossard Cadillac. You will be the preferred intermediary between our customers and our technicians, ensuring a smooth and high-quality experience around Cadillac vehicles and their advanced technologies, including Cadillac Super Cruise. Your role is key to transforming the dealership experience and building loyalty among demanding customers.
Main Responsibilities
- Welcome customers and understand their needs, clearly explaining the recommended interventions.
- Schedule, coordinate, and follow up on repairs and maintenance with technicians, while respecting deadlines.
- Prepare accurate and transparent quotes, and communicate costs and options associated.
- Explain diagnostics and repairs in a simple and accessible manner, ensuring customer understanding.
- Follow after-sales service procedures and ensure service quality and customer satisfaction.
- Update customer records and document interventions in the management system.
- Offer services and solutions tailored to Cadillac vehicles when relevant.
- Work closely with team members, including the finance and sales departments, to optimize the customer experience.
Profile Sought
- Minimum of 3 years of experience in a similar role (car dealership, after-sales service, or workshop).
- Excellent interpersonal and communication skills, in French; English is an asset.
- Knowledge of diagnostic tools and automotive maintenance processes; ability to interpret technical reports.
- Proficiency with workshop management systems and common computer software.
- Ability to work in a dynamic environment, with good prioritization and stress management.
- Valid driver's license.
- Team spirit, customer service orientation, and attention to detail.
Benefits and Conditions
- Air-conditioned workshop
- Closed on weekends
- Competitive salary
- Continuing education
- Free parking
- Medical and paramedical expense insurance
- Life insurance
- Medication insurance
- Paid training
- Nearby public transportation
- Travel insurance
Why Join Us
At Brossard Cadillac, people are at the heart of our success. Joining our team means working in a dynamic and collaborative environment where each talent is valued and encouraged to grow. Benefit from personalized support to boost your career, ongoing training tailored to your goals, and a work environment focused on innovation and transparency. If you are seeking a stimulating challenge within a company that genuinely invests in the potential of its employees, you are in the right place. Come write the next chapters of our shared success with us.
To perform the following tasks
Working conditions or benefits
Candidates desired profile for this job
Experience
Skills & Competencies
Softwares
Why work with us
Join a company that puts people at the heart of its success. Here, you will benefit from a dynamic and collaborative work environment, where each talent is valued and encouraged to grow. Our culture of innovation and transparency will allow you to bring your ideas and contribute to ambitious projects that make a difference.
By joining our team, you will enjoy: • Personalized support to boost your career, • Ongoing training tailored to your professional goals, • A climate of trust that fosters exchange and team spirit.
We firmly believe that your success is our success. If you are looking for a stimulating challenge in a company that truly invests in the potential of its employees, then you are in the right place.
Come write the next pages of our shared success with us!
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service advisor Job in the automotive Sector in Brossard
Why This service advisor Position in Brossard Stands Out
Discover an automotive job opportunity for a service advisor in Brossard, offered by the employer Brossard Cadillac in the automotive sector.
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This specific service advisor role in Brossard includes responsibilities defined by Brossard Cadillac. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Brossard is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Brossard Cadillac.
About the Current Position at Brossard Cadillac
This service advisor role is part of the service department within the automotive sector in Brossard.
The employer Brossard Cadillac is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Brossard.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Brossard
What is the typical salary for a service advisor in Brossard?
Salary for a service advisor position in Brossard varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Brossard?
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Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to