Service Advisor
Service
up to $85,000
$2 000 as signing bonus
We are looking for a dynamic and passionate Technical Advisor to join our team in Laval. In this key role, you will be responsible for providing exceptional technical support to our customers and partners, ensuring they have an optimal experience with our products and services.
Main Responsibilities:
- Provide technical assistance to customers via phone, email, and in person.
- Diagnose and resolve technical issues related to automotive equipment.
- Work closely with sales and development teams to deliver tailored solutions to customer needs.
- Educate and raise awareness among customers about the correct use of products.
- Gather and analyze customer feedback to contribute to the continuous improvement of our offerings.
- Participate in new product launch projects and promotional events in the industry.
Required Qualifications:
- Minimum of 2 years of experience in a similar role, ideally in the automotive industry.
- Strong technical knowledge of automotive systems and equipment.
- Excellent communication skills and the ability to convey complex information clearly and empathetically.
- Ability to work under pressure and manage multiple priorities simultaneously.
- A valid driver's license and willingness to travel occasionally.
We offer a collaborative, stimulating, and innovative work environment, with a focus on professional development and employee well-being. Additionally, a $2000 hiring bonus will be awarded after 3 months of employment. Join us and be part of a company that values excellence and passion for automobiles!
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Cafeteria
- Competitive compensation
- Continual training
- Disability insurance
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Performance bonus
- Sick day off paid
- Travel insurance
Desired profile
2 years as Service Advisor
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Job offer are open to all, without discrimination and in gender equality.
Throughout the website, gender-specific terms may be used in order to ease the text flow.
Job: service advisor in the automotive industry in Laval
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