Service Advisor

Canadian Tire - Greenfield Park • Longueuil, Quebec

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Service Advisor

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Canadian Tire - Greenfield Park
Longueuil, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 8h to 17h
Tuesday 8h to 17h
Wednesday 8h to 17h
Thursday 8h to 17h
Friday 8h to 17h
Saturday 8h to 17h
Sunday 8h to 17h

Job Description

We are recruiting a Technical Advisor for our Canadian Tire auto center – Greenfield Park, located in Longueuil, Quebec. Join a dynamic team that places customer service and technical reliability at the heart of its commitment to local communities.

Main Responsibilities

  • Greet customers and handle information and requests related to services.
  • Follow up on ongoing cases and ensure a pleasant and smooth customer experience.
  • Act as a liaison between clients and the technical team to optimize timelines and the quality of solutions offered.
  • Update customer records and use computer tools to ensure accurate and accessible history.
  • Participate in maintaining a tidy and customer-oriented workspace, in line with Canadian Tire standards.

Profile

  • Minimum of 2 years experience in a similar role or in technical customer service.
  • Excellent interpersonal skills and a strong sense of customer service.
  • Ability to manage multiple cases simultaneously and communicate clearly and professionally.
  • Knowledge of the Costar software is an asset.
  • Motivated to grow within the automotive environment and support team objectives.

Assets and Conditions

  • Various benefits and an inclusive culture that encourages professional growth.
  • Cafeteria and free parking.
  • Drug insurance.
  • Public transportation nearby.

If you are passionate about automobiles and want to contribute to providing an exceptional customer experience while developing your technical skills, join our team and participate in the mission to improve the lives of drivers and their communities.

To perform the following tasks

•
Answer phone requests
•
Customer follow-up
•
Customer service
•
Follow up on repair and services
•
Making appointments
•
Open and close work orders
•
Prepare repair and service estimates
•
Service and products sales

Working conditions or benefits

•
Cafeteria
•
Free parking
•
Medical insurance
•
Public transportation nearby

Candidates desired profile for this job

Experience

•
2 years as Service Advisor

Skills & Competencies

Qualities

Organized
Self-Motivated
Team spirit

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Canadian Tire - Greenfield Park

Canadian Tire - Greenfield Park

Business profile

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