Service Advisor
Toyota St-Jerome • Mirabel, Quebec
Service Advisor
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Job Description
Toyota St-Jérôme, located in Mirabel (16 500 Montée Guénette, near Highway 15), is seeking an Internal and External Technical Advisor to join our dynamic team focused on the customer experience.
Main Responsibilities
- Provide high-level technical support, both internally (to the service team and sales advisors) and externally (to customers), on Toyota vehicles and related technologies.
- Diagnose technical problems, interpret results, and clearly communicate solutions and recommended steps.
- Work closely with workshop technicians to coordinate diagnostics, repairs, estimates, and customer quotations.
- Explain repairs, costs, and the best options to the customer in an educational and transparent manner.
- Train and advise team members on Toyota technologies, service procedures, and quality standards.
- Contribute to the development and continuous improvement of service processes and customer experience.
- Maintain accurate documentation of diagnostics, recommended actions, and interactions with customers.
- Stay informed of technical news and manufacturer updates to ensure compliant and effective service.
Qualifications and Skills Required
- Minimum experience: 1 year in a technical role or automotive service; knowledge of Toyota systems is an asset.
- Excellent written and oral communication skills in French; English is an asset.
- Analytical ability, problem-solving mindset, and strong customer service skills.
- Ability to work independently while promoting teamwork and a professional environment.
- Proficiency with diagnostic tools and software as well as service management systems.
- Valid driver’s license; commitment to safety, quality, and standards compliance.
- Ability to manage multiple cases simultaneously and work in a customer-oriented environment.
Conditions and Benefits
- Employment type: Full-time (flexible hours, with summer possible).
- Competitive salary and employee retirement plan.
- Disability insurance, life insurance, and health/medical coverage.
- Employee discounts and free parking.
- A work environment focused on collaboration and a sense of belonging to the Toyota St-Jérôme “family.”
Why Join Toyota St-Jérôme?
- An established company since 1969, driven by a culture focused on customer service and technical excellence.
- An engaged and dynamic team within a friendly workplace, located near the highway and easily accessible.
- Opportunities for professional development and stability within an industry-leading company.
Note: This position involves both internal and external roles, ensuring a seamless connection between customers, service, and technical teams to deliver an exceptional customer experience.
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service advisor Job in the automotive Sector in Mirabel
Why This service advisor Position in Mirabel Stands Out
Discover an automotive job opportunity for a service advisor in Mirabel, offered by the employer Toyota St-Jerome in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service advisor position that matches your skills, experience, and salary expectations.
This specific service advisor role in Mirabel includes responsibilities defined by Toyota St-Jerome. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Mirabel is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Mirabel or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Toyota St-Jerome.
About the Current Position at Toyota St-Jerome
This service advisor role is part of the service department within the automotive sector in Mirabel.
The employer Toyota St-Jerome is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Mirabel.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Mirabel
What is the typical salary for a service advisor in Mirabel?
Salary for a service advisor position in Mirabel varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Mirabel?
Complete your profile with your experience, certifications, and salary expectations.
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Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to