Service Advisor

Audi St-Laurent • Montréal, Quebec

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Salary according to experience

up to $100,000

Job status

Permanent

Location

Audi St-Laurent
Montréal QC, Canada

Workplace

On site

Job description

We are looking for a passionate Technical Advisor to join our dynamic team at Audi St-Laurent. As a Technical Advisor, you will be a key element in our relationship with clients, ensuring an exceptional service experience while promoting the quality and image of our brand.

Key Responsibilities:

  • Provide high-quality technical advice on Audi vehicles, ensuring that each client receives accurate and relevant information.
  • Diagnose and resolve technical issues encountered by clients efficiently and professionally.
  • Work closely with sales and maintenance teams to ensure optimal customer satisfaction.
  • Train and inform staff about new products and technologies.
  • Follow up on client requests and feedback, ensuring their ongoing satisfaction.

Required Qualifications:

  • Minimum of 3 years of experience in a similar position, preferably in the automotive sector.
  • Excellent communication skills and the ability to interact with a diverse clientele.
  • Ability to work as part of a team and collaborate effectively with various departments.
  • Strong technical knowledge of vehicles, particularly regarding new automotive technologies.
  • Technical certification in the automotive field would be an asset.

What We Offer:

  • Opportunities for rapid promotion for those who demonstrate excellence and commitment.
  • Paid time off for work-life balance.
  • Dental and health insurance to support your well-being.
  • Employee discounts on our products and services.
  • Performance bonuses to reward your contribution to the company's success.
  • Easy access to public transportation, allowing you to get to work hassle-free.
  • Sick leave to ensure your well-being.

Join Audi St-Laurent and be part of a company that values not only its employees but also innovation and customer satisfaction. If you are ready to take on this challenge, we would be delighted to meet you.

To perform the following tasks

Customer follow-up
Customer service
Follow up on repair and services
Open and close work orders
Prepare repair and service estimates
Service and products sales
Tires and wheels sales

Working conditions

Advancement Opportunities
Day off paid
Dental insurance plan
Employees discounts
Medical insurance
Performance bonus
Public transportation nearby
Sick day off paid

Candidates desired profile for this job

Experience

3 years as Service Advisor

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Softwares

Computer skills

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Service Advisor
Audi St-Laurent

Audi St-Laurent

Business profile

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