Technical Advisor

Acura Montreal Centre • Montreal, Quebec

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Technical Advisor

Job opportunity

Expected salary range

Apply with your own terms

Job status

Full-time

Location

Acura Montreal Centre
Montreal, QC, Canada

Workplace

On site

Job Description

Acura Montreal Centre is looking for a Service Advisor to join their team!
Main Responsibilities

  • Greet customers in the service department and open work orders.
  • Follow up on work and close the work orders.
  • Prepare appointments for the next day and manage the courtesy vehicle fleet.
  • Answer calls and schedule service appointments.
  • Track parts ordered from suppliers for customers.
  • Understand and apply manufacturer warranty policies, including prepaid maintenance plans.
  • Handle requests related to extended warranties.
  • Use the dealership’s various computer platforms efficiently.
  • Provide professional and personalized customer service.
  • Collaborate with technicians, parts department, and other team members to ensure an exceptional customer experience.

Profile Sought

  • Experience in the automotive industry (any relevant experience will be considered).
  • Excellent customer service and communication skills.
  • Ability to manage multiple files simultaneously in a dynamic environment.
  • Organization skills, autonomy, and professionalism.
  • Knowledge of computer tools.
  • Bilingual in French and English (an asset).

What We Offer

  • A full-time permanent position.
  • A Monday to Friday schedule, with no weekends.
  • Work uniform provided.
  • A modern and dynamic work environment.
  • A stable and collaborative team.
  • Opportunities for professional growth within a growing group.

Join the Acura Montreal Centre team and help provide a customer experience that lives up to Acura’s reputation!

To perform the following tasks

Customer follow-up
Delivery and explanation of vehicles sold
Follow-up of potential clients
Follow-up of web requests
Lease renewal
New vehicle sales
Pre-owned vehicle sales
Telephone / email solicitation

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Acura Montreal Centre

Acura Montreal Centre

Business profile

Why work with us

Acura Montreal Centre, a dealership member of Groupe Hamel. We are looking to meet candidates who are ready to take on new challenges and who are results-oriented and focused on the customer experience.

We offer a comprehensive benefits program, a flexible schedule, and an opportunity to work with a globally recognized prestigious brand and team.

New dealership for 2023 with Acura Canada's new standards. It will be the first dealership of its kind in Quebec.

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