Service Advisor
Kia Gabriel Ouest • Montréal, Quebec
Service Advisor
Expected salary range
up to $100,000
Job status
Location
Workplace
Job Description
We are seeking a motivated Service Advisor to join Kia Gabriel Ouest, an authorized Kia dealership located in Montréal, Quebec. In this role, you will be the first point of contact for customers in the Service Department, guiding them through vehicle maintenance and repair experiences from check-in to delivery. You will collaborate with technicians, parts, and management to ensure clear communication, accurate service planning, and a high level of customer satisfaction.
Key Responsibilities
- Welcome customers, listen to service requests, and accurately document vehicle concerns and history
- Present clear, transparent estimates and obtain customer authorization for services
- Create and manage service orders in our dealership management system; coordinate workflow with technicians and parts
- Communicate service progress to customers, manage expectations, and adjust as needed
- Upsell and recommend appropriate maintenance and repair services in line with customer needs and manufacturer guidelines
- Maintain superior customer service by addressing questions, concerns, and complaints professionally
- Assist with warranty claims and service approvals; ensure quality control of completed work
- Uphold a clean, safe, and organized service area; adhere to Kia standards and dealership policies
Qualifications
- Minimum 1 year of experience as a Service Advisor or in a similar automotive service role (1 year required)
- Strong customer service and communication skills; ability to translate technical information into clear language for customers
- Proficiency with dealership service software and order processing; ability to collaborate with multiple teams
- Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment
- Basic knowledge of vehicle maintenance and warranty processes
- Bilingual in English and French is an asset
What We Offer
- Competitive compensation and a stable employment opportunity with an established authorized Kia dealership
- Retirement plan, dental insurance, and disability insurance
- Annual bonus and opportunities for advancement within the dealership and the Kia brand
- Continual training to support your professional growth
- Modern facilities with up-to-date tools and systems
- A respectful, collaborative, team-oriented work environment
- A focused approach to efficiency, communication, and employee well-being
- Weekdays only; the business is closed on weekends
- Cafeteria on site
Kia Gabriel Ouest is committed to professionalism, teamwork, and continuous improvement, and we welcome applicants who share these values.
To perform the following tasks
Working conditions
Candidates desired profile for this job
Experience
Languages
Spoken languages
Written languages
Skills & Competencies
Driver's license
Qualities
Why work with us
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Emploi stable au sein d’un concessionnaire Kia autorisé et bien établi
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Environnement de travail respectueux et collaboratif, axé sur le travail d’équipe
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Possibilités d’évolution au sein de la concession et de la marque Kia
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Installations modernes avec des outils et des systèmes à jour
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Gestion axée sur l’efficacité, la communication et le bien-être des employés
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Milieu de travail dynamique et bien organisé; sans chaos ni improvisation
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Stable employment with an established authorized Kia dealership
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Supportive and respectful team-oriented work environment
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Opportunity to grow within the dealership and the Kia brand
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Modern facilities with up-to-date tools and systems
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Management that values efficiency, communication, and employee well-being * Fast-paced but organized workplace — no chaos, no guesswork
Counteroffer
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service advisor Job in the automotive Sector in Montréal
Why This service advisor Position in Montréal Stands Out
Discover an automotive job opportunity for a service advisor in Montréal, offered by the employer Kia Gabriel Ouest in the automotive sector.
Canada Motor Jobs helps you apply easily and find a service advisor position that matches your skills, experience, and salary expectations.
This specific service advisor role in Montréal includes responsibilities defined by Kia Gabriel Ouest. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This service advisor job in Montréal is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More service advisor Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new service advisor job matching your criteria becomes available in Montréal or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Kia Gabriel Ouest.
About the Current Position at Kia Gabriel Ouest
This service advisor role is part of the service department within the automotive sector in Montréal.
The employer Kia Gabriel Ouest is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Montréal.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the service advisor Position in Montréal
What is the typical salary for a service advisor in Montréal?
Salary for a service advisor position in Montréal varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a service advisor role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a service advisor in Montréal?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new service advisor opportunities in the automotive sector as soon as they are posted.
Do service advisor responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a service advisor may include customer support, technical coordination, internal communication, and other tasks linked to