Service Advisor
Service
up to $65,000
+ bonus
We are looking for a passionate and dynamic Technical Advisor to join our team at Ford Sorel-Tracy. In this key role, you will work closely with our customers to provide expert guidance on our products and services, while ensuring an exceptional customer experience.
Key responsibilities:
- Analyze and identify customers' technical needs.
- Provide tailored solutions while ensuring customer satisfaction.
- Collaborate with sales and service teams to ensure smooth and effective communication.
- Participate in ongoing training to stay up to date on the latest developments and advances in the automotive industry.
- Conduct regular follow-ups with customers to maintain a durable and trusting relationship.
Required qualifications:
- At least 1 year of experience in a technical field, preferably in the automotive industry.
- Excellent communication and interpersonal skills.
- Ability to work autonomously and as part of a team.
- Strong problem-solving and decision-making skills.
- In-depth knowledge of Ford products would be an asset.
Why join Ford Sorel-Tracy? We offer a stimulating and friendly work environment, with weekends off to promote work-life balance. Our employees benefit from competitive compensation as well as a wide range of benefits, such as ongoing training, an employee assistance program, and health insurance. In addition, you will enjoy employee discounts, free parking, and a provided uniform, including prescription safety glasses and work boots.
Join us to contribute to the future of the automotive industry in a dynamic and rewarding environment.
- Answer phone requests
- Customer follow-up
- Customer service
- Follow up on repair and services
- Making appointments
- Open and close work orders
- Prepare repair and service estimates
- Service and products sales
- Business closed on weekends
- Competitive compensation
- Continual training
- Disability insurance
- Employees assistance program
- Employees discounts
- Free parking
- Insurance of medical and paramedical expenses
- Life insurance plan
- Medical insurance
- Paid training
- Safety glasses with prescription
- Uniform provided
- Vision insurance plan
- Work boots
Desired profile
1 year as Service Advisor
Driver's license
Softwares
Qualities
Ford Sorel Tracy
New vehicle dealership
Sorel-Tracy QC, Canada
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Job: service advisor in the automotive industry in Sorel-Tracy
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Ford Sorel Tracy is Currently Hiring a service advisor in Sorel-Tracy
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