Service Advisor

Job opportunity

Expected salary range

$70,000

Job status

Full-time

Location

Acura Of Oakville
Winnipeg, MB, Canada

Workplace

On site

Job Description

About the role

Join the ride!

Position: Service Advisor
Dealership: Saskatoon Motor Products
Location: Saskatoon, SK
Classification: Full time, Immediate Hire

Saskatoon Motor Products is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus

We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

Responsibilities

What drives your day-to-day?

  • Estimating the cost and time needed for a wide range of repairs.
  • Welcoming customers and discussing their needs.
  • Answering customer inquiries, either in person or on the phone.
  • Developing repair estimates by taking the cost of materials, supplies, and labor into consideration.
  • Preparing repair orders by detailing the vehicle’s problems or symptoms.
  • Connecting customers to the right auto technician.
  • Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.
  • Maintaining automotive records by keeping track of problems and corrective actions.

Requirements

What are the must-haves…

  • Minimum of 2-year dealership experience in a Service Advisor role required.
  • CDK experience is an asset.
  • Automotive knowledge.
  • Proven ability to provide an exceptional customer experience.
  • Ability to set and achieve targeted goals.
  • Ability to thrive in a fast-paced environment with many priorities.
  • Demonstrated communication and interpersonal skills.
  • Must be able to remain calm when customers and/or situations are not.
  • Organization and follow-up skills.
  • Experience and desire to work with technology.

Benefits

The Perks.

  • Competitive Compensation and Benefits Package.
  • Employee Vehicle Purchase & Service Plans.
  • Employee and Family Assistance Programs.
  • Company-wide appreciation events and contests throughout the calendar year.
  • Professional development and the opportunity to grow your career.

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members.

Compensation

The expected range of compensation for this position is $50,000 – $70,000 Commission — No base. This position is entirely commission-based and the expected compensation range reflects potential earnings based on historical performance and market conditions. Actual earnings will vary depending on individual performance, sales results, and other factors. No minimum or guaranteed level compensation is provided.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

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Acura Of Oakville

Acura Of Oakville

Service Advisor role at Saskatoon Motor Products, classified as full time with expected commission-based compensation of $50,000 – $70,000.

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