Service Manager

Acura Plus • Blainville, Quebec

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Service Manager

Job opportunity

Salary according to experience

up to $140,000

Job status

Full-time

Location

Acura Plus
Blainville, QC, Canada

Workplace

On site

Job Description

Acura Plus, Blainville, in business for 32 years and the second dealership in Quebec in sales volume, is currently looking for a director for its service department. We are seeking a serious candidate with relevant experience in customer service and the automotive field. We offer a comprehensive social program including a group RRSP, as well as a Monday to Friday schedule.

Job responsibilities:

  • Supervise the technical advisors;
  • Prepare and manage the annual operations budget for the after-sales service;
  • Monitor and follow up on parts orders to ensure their availability;
  • Hire, train, motivate, and advise the after-sales service staff, and ensure their performance;
  • Ensure health and safety in the workplace;
  • Create and maintain harmonious relationships with clients to foster loyalty and gather their recommendations regarding potential clients;
  • Leadership, team spirit, excellent communication skills, and integrity;
  • Seek harmony within the service department as well as with all other dealership departments.

Requirements:

  • Present oneself professionally;
  • Experience with Serti;
  • Bilingualism (essential);
  • Minimum of 1 year of experience required.

To perform the following tasks

Department supervision
Hiring and staff management
Implementation of strategies

Candidates desired profile for this job

Experience

1 year as Service Manager

Skills & Competencies

Softwares

SDS

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