Support technician

Subaru Métropolitain • Montreal, Quebec

Apply now

Support technician

Job opportunity

Salary according to experience

Apply with your own terms

Job status

Full-time

Location

Subaru Métropolitain
Montreal, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 7h30 to 17h
Tuesday 7h30 to 17h
Wednesday 7h30 to 17h
Thursday 7h30 to 17h
Friday 7h30 to 13h

Job Description

Subaru Metropolitan, a dynamic dealership in Montreal (Saint-Léonard) and member of Tremblay Auto Group, is looking for a Technical Support Technician to join its after-sales team. In this role, you will provide essential technical support to technicians and contribute to the daily efficiency of the service.

Main responsibilities:

  • Provide operational technical support to service technicians: basic and advanced diagnostics, assistance during interventions, configuration and testing of electronic and mechanical systems of Subaru vehicles, liaison with Subaru technical support.
  • Assist technicians in continuous improvement of work techniques and increasing the efficiency of procedures.
  • Participate in functional checks and quality controls after repairs.
  • Collaborate with the Service and Parts departments to ensure a smooth workflow and an optimal customer experience.
  • Strictly adhere to safety procedures, Subaru standards, and after-sales requirements.
  • Diagnose and repair various mechanical and electrical systems.

Profile sought:

  • 10 years of experience required. On-site training available; motivated candidates passionate about automobiles are preferred.
  • Relevant degree (DEC or AEC in automotive maintenance, electricity/electronics, computer science, or related field); or equivalent experience.
  • In-depth knowledge of automotive electronics, computing, and embedded systems; ability to learn quickly and adapt.
  • Good team spirit, excellent communication skills, and a customer service-oriented approach.
  • Organization and attention to detail; reliability and sense of responsibility.
  • Availability to adapt to service hours and participate in training periods.

What we offer:

  • Competitive compensation and performance bonus opportunities.
  • Continuing education and professional development.
  • Employee benefits (disability insurance, medical and paramedical expense insurance, life insurance, medication insurance, travel insurance).
  • Employee discounts.
  • Respectful, dynamic work environment focused on excellent customer service.
  • Opportunities for advancement to advanced technical or supervisory positions.

Why Subaru Metropolitan:

  • A dealer centered on a unique and memorable customer experience, committed to respect and customer service.
  • Work within a collaborative team that values learning and integrity.

To perform the following tasks

Air conditioning and heating system diagnostic and repair
Battery replacement
Electrical / electronic diagnostic and repair
Emission system diagnostic and repair
Follow up on repair and services
Hybrid and electric vehicle diagnostic and repair
Programming ECM - PCM - ECU
Quality control monitoring
Replacement of electrical components
Wheel alignment

Working conditions or benefits

Business closed on weekends
Competitive compensation
Continual training
Disability insurance
Employees discounts
Insurance of medical and paramedical expenses
Life insurance plan
Medical insurance
Paid training
Performance bonus
Public transportation nearby
Recognition program
Travel insurance
Uniform provided

Candidates desired profile for this job

Experience

no experience required as Support technician

Experience with these brands (an asset)

Subaru

Languages

Spoken languages

English
French

Written languages

English
French

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Microsoft Office - Outlook
SDS
SERTI - Admin

Qualities

Organized
Punctual
Team spirit

Share this job

Subaru Métropolitain

Subaru Métropolitain

Business profile

Counteroffer

The salary or conditions doesn't fit you but are still interested?

Apply with your own terms

You wish to receive notifications about similar job opportunities?

Use this quick and simple form to subscribe to job alerts.

Job offer are open to all, without discrimination and in gender equality.

Throughout the website, gender-specific terms may be used in order to ease the text flow.

Cookies and Privacy

We use cookies to ensure that we give you the best experience on our website.
By continuing to use our site, you accept our cookies policy terms

Advanced settings
Essential cookies

Necessary for the site to function

Performance cookies

Help improve the user experience

Marketing cookies

Used for advertising and analysis