Warranty Clerk

Léveillé Ford • Saint-Jérôme, Quebec

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Warranty Clerk

Job opportunity

Expected salary range

up to $80,000

Job status

Full-time

Location

Léveillé Ford
Saint-Jérôme, QC, Canada

Workplace

On site

Schedule

Job schedule

Monday 6h30 to 17h30
Tuesday 6h30 to 17h30
Wednesday 6h30 to 17h30
Thursday 6h30 to 17h30

Job schedule

Monday 7h30 to 16h30
Tuesday 7h30 to 16h30
Wednesday 7h30 to 16h30
Thursday 7h30 to 16h30
Friday 7h30 to 16h30

Job Description

At Léveillé Ford, a rapidly growing Ford dealership in Saint-Jérôme, we are looking for a Claims Clerk passionate about customer service and achieving operational excellence to join our dynamic team. Recognized for a culture focused on human relationships and an exceptional customer experience (our Google rating of 4.6 reflects our commitment), we offer an stimulating environment where the well-being of customers and employees is at the heart of our priorities. If you enjoy turning a delicate situation into a positive and lasting experience, this position is for you.

Main responsibilities:

  • Process and follow up on claims with manufacturers
  • Verify the compliance of files and ensure that information is complete
  • Work closely with the service and parts departments
  • Maintain rigorous document management and submission deadlines
  • Make necessary corrections or adjustments to files
  • All other related administrative tasks

Profile sought:

  • Experience in administration or a similar role (automobile dealership experience is a plus)
  • Good command of computer tools
  • Rigor, attention to detail, and organizational skills
  • Ability to manage multiple files simultaneously
  • Team spirit and good communication

Benefits and working conditions:

  • Competitive salary
  • Dental insurance, disability insurance, and life insurance
  • Medication and travel insurance
  • Employee discounts and recognition program
  • Flexible hours and the possibility of a schedule adapted to shared custody
  • Free parking
  • Paid time off and sick leave
  • Paid training and opportunities for rapid advancement
  • On-site cafeteria and social club
  • Fitness room and wellness program
  • Work-life balance

Why join Léveillé Ford Joining our team means becoming an ambassador of a superior customer experience, supported by a corporate culture that values employee well-being and innovation. Our human and proactive approach makes Léveillé Ford the choice of the Jérômiens for purchasing, maintenance, and long-term relationship with Ford. We look forward to meeting you and discovering what you can bring to our team.

WE CAN'T WAIT TO MEET YOU!

To perform the following tasks

Answer phone requests
Coaching / training
Customer follow-up
Customer service
Data entry
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales

Working conditions or benefits

4 day schedule
Business closed on weekends
Competitive compensation
Continual training
Dental insurance plan
Disability insurance
Employees discounts
Flexible hours
Life insurance plan
Medical insurance
Paid training
Performance bonus
Social club

Candidates desired profile for this job

Experience

1 year as Warranty Clerk

Languages

Spoken languages

French
English

Written languages

French
English

Skills & Competencies

Driver's license

Passenger Car Driver's License

Softwares

Computer skills
Microsoft Office - Excel
Microsoft Office - Word
PBS Systems

Qualities

Organized
Self-Motivated
Team spirit

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Léveillé Ford

Léveillé Ford

Business profile

Why work with us

Automotive Jobs at Léveillé Ford in St-Jérôme

Here is your chance to join a winning team! Are you looking for job opportunities in the automotive field in St-Jérôme? Léveillé Ford is seeking motivated individuals who are driven by innovation, change, and above all, performance!

Our job offers in the automotive sector are aimed at individuals looking to grow in the automotive field, whether they have experience or not. Do you want to be part of our team and embark on a career in the automotive industry in St-Jérôme? Discover your full potential and apply today!

Our company is known for its commitment to employee well-being.

At the heart of our culture:

Work-life balance * Social commitment * Fun * Innovation and creativity

Do you want to work for a dynamic company that offers new benefits to its employees every year? Then send us your resume.

WE LOOK FORWARD TO MEETING YOU!

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