Web Content Coordinator
Ford St-Basile • Saint-Basile-le-Grand, Quebec
Web Content Coordinator
Expected salary range
up to $60,000
Job status
Location
Workplace
Job Description
Ford St-Basile, a Ford dealership in Saint-Basile-le-Grand, is looking for a Web & Lead Management Specialist to strengthen our dynamic team. Built on our heritage and innovative image, we focus on customer experience and operational efficiency as the keys to our success.
Job Description
- Manage and qualify incoming and outgoing web leads to optimize conversion rates and feed the sales pipeline.
- Follow up with customers who abandon the purchase process (walk-outs) to maximize sales opportunities and re-engage prospects.
- Conduct CSI (Customer Satisfaction Index) calls to gather feedback, address concerns, and ensure a positive customer experience.
- Follow up with clients according to the lifecycle of leads and ongoing opportunities, in coordination with the sales team.
- Update and maintain the CRM and databases accurately: activities, statuses, preferences, and appointments.
- Collaborate closely with the Marketing and Sales teams to optimize messages, scripts, and follow-up campaigns.
- Produce regular reports on key performance indicators and contribute to the continuous improvement of lead management processes.
- Adhere to Ford St-Basile’s internal standards and policies, as well as confidentiality requirements.
Profile
- 1 year of experience required in lead management, customer service, or prospecting/follow-up activities.
- Excellent oral and written communication skills in French; English is an asset.
- Analytical mindset, rigor, and attention to detail; ability to work independently and as part of a team.
- Proficiency with CRM tools and office suite; ability to handle multiple files simultaneously and meet deadlines.
- Results-oriented, proactive, and well-organized.
- Relevant training (digital marketing, customer relationship management, administration) considered an asset.
What We Offer
- Competitive salary and retirement plan for employees.
- Continuing education and professional development opportunities.
- Disability insurance, life insurance, and drug coverage.
- Employee discounts and free parking.
- Flexible hours and work-life balance.
- Uniform provided and a friendly atmosphere in a modern and stimulating environment.
- Access to innovative work facilities and a passionate team committed to service excellence.
Join us and be part of the Ford St-Basile experience, where heritage and modernity meet to offer our customers an exceptional purchase and service experience.
Working conditions or benefits
Candidates desired profile for this job
Experience
Why work with us
Do you have what it takes to be part of our dynamic team? If you're looking for a chance to shine, there might just be a place for you!
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web content coordinator Job in the automotive Sector in Saint-Basile-le-Grand
Why This web content coordinator Position in Saint-Basile-le-Grand Stands Out
Discover an automotive job opportunity for a web content coordinator in Saint-Basile-le-Grand, offered by the employer Ford St-Basile in the automotive sector.
Canada Motor Jobs helps you apply easily and find a web content coordinator position that matches your skills, experience, and salary expectations.
This specific web content coordinator role in Saint-Basile-le-Grand includes responsibilities defined by Ford St-Basile. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This web content coordinator job in Saint-Basile-le-Grand is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
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By creating your candidate profile, you will automatically receive notifications whenever a new web content coordinator job matching your criteria becomes available in Saint-Basile-le-Grand or throughout the province of Quebec.
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Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Ford St-Basile.
About the Current Position at Ford St-Basile
This web content coordinator role is part of the sales department within the automotive sector in Saint-Basile-le-Grand.
The employer Ford St-Basile is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Saint-Basile-le-Grand.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the web content coordinator Position in Saint-Basile-le-Grand
What is the typical salary for a web content coordinator in Saint-Basile-le-Grand?
Salary for a web content coordinator position in Saint-Basile-le-Grand varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a web content coordinator role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the sales department
How can I increase my chances of getting hired as a web content coordinator in Saint-Basile-le-Grand?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new web content coordinator opportunities in the automotive sector as soon as they are posted.
Do web content coordinator responsibilities vary depending on the employer?
Yes. Depending on the company and the sales department, the responsibilities of a web content coordinator may include customer support, technical coordination, internal communication, and other tasks linked to