Customer Service Agent
Canadian Tire - Lévis
Lévis, QC 16,00 km Full time Service
Salary shown
Apply with your own terms
Canadian Tire - Lévis is looking for a Customer Service Agent for its store located in Lévis, Quebec. Joining our team means actively contributing to customer satisfaction and oper...
Canadian Tire - Lévis
Mechanical repair shop
Customer Service Agent
Lévis, Quebec 16,00 km Full time
Salary shown
Apply with your own terms
About the job
Canadian Tire - Lévis is looking for a Customer Service Agent for its store located in Lévis, Quebec. Joining our team means actively contributing to customer satisfaction and operational efficiency, particularly in cash handling, merchandise returns, and online order…
Main tasks
- Responsibilities
- Manage cash register transactions accurately and courteously, applying current policies.
- Handle merchandise returns from customers and analyze various situations to accept or refuse a return or refund, in accordance with store policies.
- Prepare and process online orders, ensuring accuracy, speed, and follow-up on requests.
- Greet customers, answer their questions, and direct them to the appropriate services.
What they are looking for
- Maintain organization of the workspace, adhere to cleanliness and safety standards, and collaborate with the team to ensure a smooth customer experience.
- Qualifications
- No experience required; beginners accepted.
- Excellent interpersonal skills and a customer service-oriented mindset.
