Customer Service Agent
Viau Ford • Saint-Rémi, Quebec
Customer Service Agent
Salary according to experience
Starting at $20 / h
Job status
Location
Workplace
Schedule
Department schedule
Job schedule
Job Description
We are looking for a Customer Service Agent to support the service team at Viau Ford, a Ford dealership in Saint-Rémi. You will be the primary contact for customers in the service department and help deliver an impeccable customer experience.
Responsibilities
- Scheduling appointments for the service department and coordinating technicians' schedules
- Coordinating courtesy vehicles and following up on loans
- Reminding customers about appointments and service follow-ups
- Answering phones, guiding customers, and ensuring a professional reception
- Following up with customers regarding recall campaigns and ordered parts
- Providing administrative support related to after-sales service and operational coordination
Profile
- Minimum of 1 year experience in customer service; experience in the automotive sector is a plus
- Excellent communication skills, active listening, and a strong service orientation
- Ability to handle multiple requests simultaneously and prioritize tasks
- Proficiency with computer tools and appointment scheduling systems; bilingual is a plus
- Team spirit, reliability, and adaptability
- Availability during business hours and customer service-oriented attitude
What we offer
- Competitive salary and potential for advancement
- Paid training and income guarantee period during training
- Working hours from Monday to Thursday, 7:30 AM to 5:00 PM, and Friday from 7:30 AM to 1:30 PM
- Paid days off and sick leave
- Employee discounts and free parking
- Full-time position
Viau Ford Commitment
We offer a family-oriented corporate culture based on autonomy, performance, and customer satisfaction. Join a winning team and help provide the best automotive experience in Saint-Rémi and the surrounding areas.
Working conditions or benefits
Candidates desired profile for this job
Experience
Languages
Spoken languages
Written languages
Skills & Competencies
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Qualities
Why work with us
Here is your chance to join a winning team!
Are you looking for job opportunities in the automotive field in Saint-Rémi?
Viau Ford is looking for motivated individuals who are driven by innovation, change, and especially performance! Our job offers in the automotive field are open to individuals wishing to grow in the automotive industry, whether they have experience or not. Do you want to be part of our team and start a career in the automotive industry in Saint-Rémi?
Discover your full potential: apply today!
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customer service agent Job in the automotive Sector in Saint-Rémi
Why This customer service agent Position in Saint-Rémi Stands Out
Discover an automotive job opportunity for a customer service agent in Saint-Rémi, offered by the employer Viau Ford in the automotive sector.
Canada Motor Jobs helps you apply easily and find a customer service agent position that matches your skills, experience, and salary expectations.
This specific customer service agent role in Saint-Rémi includes responsibilities defined by Viau Ford. With our counter-offer tool, you can indicate your desired salary, availability, and any employment conditions that matter to you.
This customer service agent job in Saint-Rémi is ideal for candidates looking for a stable, well-paid automotive position within the automotive sector.
Create Your Profile to Receive More customer service agent Opportunities
By creating your candidate profile, you will automatically receive notifications whenever a new customer service agent job matching your criteria becomes available in Saint-Rémi or throughout the province of Quebec.
You only receive opportunities aligned with your experience in automotive, your expected salary, commute preferences, and work conditions.
Your profile is highlighted to employers within the automotive industry, increasing your chances of securing a position similar to the one offered by Viau Ford.
About the Current Position at Viau Ford
This customer service agent role is part of the service department within the automotive sector in Saint-Rémi.
The employer Viau Ford is looking for someone with relevant skills and experience in automotive who wants to grow in a dynamic work environment.
If this position does not fully match your criteria, you can explore additional automotive job opportunities in the automotive sector in Saint-Rémi.
You may also browse similar automotive jobs across the province of Quebec.
Frequently Asked Questions About the customer service agent Position in Saint-Rémi
What is the typical salary for a customer service agent in Saint-Rémi?
Salary for a customer service agent position in Saint-Rémi varies based on experience, employer type, and the automotive sector.
On Canada Motor Jobs, you can compare salaries offered in automotive jobs and auto jobs available in the region.
What skills are usually required for a customer service agent role?
Employers generally look for:
- strong knowledge of the automotive industry
- communication and customer-service abilities
- autonomy, organization, and professionalism
- experience related to the service department
How can I increase my chances of getting hired as a customer service agent in Saint-Rémi?
Complete your profile with your experience, certifications, and salary expectations.
Enable alerts to receive new customer service agent opportunities in the automotive sector as soon as they are posted.
Do customer service agent responsibilities vary depending on the employer?
Yes. Depending on the company and the service department, the responsibilities of a customer service agent may include customer support, technical coordination, internal communication, and other tasks linked to